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Spyware (?) - popups forever.


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#1
XtinaShaolin

XtinaShaolin

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I am working at a computer that is having a popup issue. Popups randomly appear, regardless of whether MSIE is open. I'm using Win2k Pro SP4 with MSIE 6 SP1. My steps so far:

- Scan using Spybot, and fix all problems. Click "Immunize", just cuz.
- Scan using Ad-Aware, and fix all problems.
- Scan using Norton AV Corporate Edition, which returned two trojans on two different days - one called Backdoor.Lifefournow, and one called Download.Trojan. I followed steps as listed at the Symantec site for these two. A new scan today returned no trojans.
- Run HijackThis, notice four "03 - BHO"s with no file and no name, go into the registry, and (after backing it up) deleting the keys.

No dice. So, here's my HijackThis log, while I have Outlook, Windows Explorer, and two MSIE windows up:

Logfile of HijackThis v1.99.0
Scan saved at 2:14:27 PM, on 8/12/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\cdicarlo\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [Pop up Blocker] "C:\Program Files\Pop up Blocker\pd.exe" Minimize
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: PD - {0E8E2035-D814-4A4F-9D60-3484A6BA7808} - C:\Program Files\Pop up Blocker\pd.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ActivBiotics.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ActivBiotics.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ActivBiotics.com
O23 - Service: 3Com DMI Agent - 3Com Corporation - C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe

The IT guy here at work is going to reinstall the OS next week, but I'm taking a crack at this now, because I really want to find a solution that isn't "format/reinstall OS". Thanks in advance!
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#2
darth_ash

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
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