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Service Pack 2 installation problem

Started by boilmakrjs , Aug 12 2005 06:04 PM

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#1
boilmakrjs

Posted 12 August 2005 - 06:04 PM

Member

Member
24 posts

I apologize if this is an over-used topic or maybe just too dumb, but I haven't been able to install the Windows XP SP2 because of "Access is Denied" errors. I followed an article from the Microsoft Update problem articles, and when I change the permission key that is giving me problems, a new one pops up in the setupapi.log. It just seems that there is going to be a never-ending list of keys that need change of permissions. Also after the failed attempts, the cd I ordered w/ the SP2 installation on it will not run now. It states that the "cd may be corrupted". Does anyone know the cure to this problem? Thanks in advance for anyone with any info.

#2
austin_o

Posted 13 August 2005 - 08:05 AM

Retired Staff

Retired Staff
2,089 posts

Can you pop that SP2 CD into another computer and see if it is in fact corrupted or works ok? This will rule out the cd as being the problem and give a direction to go.