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multiple probs include popups and about blank [CLOSED]

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ive run spybot mulitple times and have fixed everything it says needs to be fixed. however i am still getting the about:blank when i start IE and i am getting unwanted popups. here is my hijack this logfile. also can you tell me of any other stuff that can be deleted that i wouldnt ever use.

Logfile of HijackThis v1.99.1
Scan saved at 9:54:10 PM, on 8/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mpb\Dialers\Blondes\Blondes.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office\Osa.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Default\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rshua.dll/sp.html#14414
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rshua.dll/sp.html#14414
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\rshua.dll/sp.html#14414
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rshua.dll/sp.html#14414
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rshua.dll/sp.html#14414
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rshua.dll/sp.html#14414
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rshua.dll/sp.html#14414
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R3 - Default URLSearchHook is missing
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {DF81C44D-3E60-F698-D3FF-CB7B4BFB1DFB} - C:\WINDOWS\ipsm32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QAGENT] C:\Quickenw\QAGENT.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Blondes] C:\Program Files\Mpb\Dialers\Blondes\Blondes.exe /dontdial
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [apphv32.exe] C:\WINDOWS\apphv32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Dell Home - {70C268E0-5C38-11D4-92F7-50746FC1FEE4} - http://business.dellnet.com/ (file missing) (HKCU)
O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://central.cleve...everContent.cab
O16 - DPF: {1EB17D1C-141D-4D9D-91CB-24D99215851D} - http://akamai.downlo...tia32_EN_XP.cab
O16 - DPF: {2566E4F3-A47B-11D4-9B5D-0010A4F2D6BF} (QwCont Class) - http://www.quicken.c...01/qcominst.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai...meInstaller.exe
O16 - DPF: {428F6AB1-AB46-11D0-9504-0000C0EF76C8} (KODAK IMAGE MAGIC FileUpload Control) - http://www.kps90us.c...bs/AxFileUp.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.c...es/PROFILER.CAB
O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shopintui...bles/IE/IDA.cab
O16 - DPF: {A97608DD-6999-11D5-9C8C-0010A4F2D6BF} (QCOMCont Class) - http://www.quicken.c...01/qcominst.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O23 - Service: Network Security Service (NSS) ( 11F#`I) - Unknown owner - C:\WINDOWS\appkf32.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Edited by dfritter4, 12 August 2005 - 10:16 PM.

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Please download ewido security suite it is a trial version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

Open Ewido again
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • While the scan is in progress you will be prompted to clean files, click OK
  • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.

Reboot and Post the report Ewido made and a new Hijackthis log here in a reply.
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i must have serious problems because when i run the system scan, it comes up saying something has been found so i click the little do this to everything box and click ok and then the program starts scanning again and about 2 sec later it just automatically shuts down. i mean the entire program just quits.
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Are you scanning while in safemode?
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yes i went into safe mode and the program just kept shutting itself down after i clicked yes to remove the whatever it said. and if i didnt click it fast enough it would also just close.
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Ok post a new Hijackthis log.
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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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