I have been on the phone with technicians from MSN at levels I didn't know existed and they can't remove the Verizon tag.
Verizon, believe it or not, says that since I am no longer a customer they cannot help me with customer service!!!! eventhough they gave me the blasted software in the first place.
I/We (msn people) have tried *everything* and nothing seems to wwork: not Add/Remove programs; not removing verizon from the registry....nothing. Whenver I try ot use add/remove I receive a security message which says "cannot delete inconv.dll. the source file maybe in use." The same thing happens when I try to delete winpoet.
Help! Help! Help! :mad: :mad: :mad: :mad: :mad: :mad: :mad: