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IE 6 Problem


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#1
smith411

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I folowed the instructions for posting this, and hope that I followed them correctly. I am having a slight problem with the Dogpile website. I can load the front page but when I search for something I get an IE page that says it can't find the server. I also noticed that I can't change the security settings in Internet Options. They always revert back to the medium setting.

Thanks

Logfile of HijackThis v1.98.2
Scan saved at 10:42:58 AM, on 11/28/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GOBACK\GBPOLL.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\PASSWORD MANAGER\ACCTMGR.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GOBACK\GBTRAY.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\QUICKLINK MESSAGECENTER III\QLMC.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\MY DOWNLOAD FILES 2\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\DirectCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [ccProxy] C:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServices: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - Startup: EPSON Background Monitor.lnk = C:\Program Files\ESM2\Stms.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\Csinsm32.exe
O4 - Startup: QuickLink MessageCenter III.lnk = C:\PROGRAM FILES\QUICKLINK MESSAGECENTER III\QLMC.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - file://C:\Program Files\ISISII\Acgm.cab
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.dll
O16 - DPF: WebWorks Help 3.0 - file://E:\Documentation\WebDoc\wwhelp3.cab
O16 - DPF: {A1337CC4-FF8E-11D1-9C48-00A0CC20E0D2} - http://theonebook.us...live/ezinit.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab27513.cab
O20 - AppInit_DLLs: apitrap.dll;
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#2
Yarnouth

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Hi smith411
Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - file://C:\Program Files\ISISII\Acgm.cab
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} -
O16 - DPF: {A1337CC4-FF8E-11D1-9C48-00A0CC20E0D2} - http://theonebook.us...live/ezinit.cab


Reboot your PC.

Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:
  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives
-> Click on the Advanced button on the left and select:
  • Include additional process information
  • Include additional file information
  • Include environment information
  • Include additional object details
-> Click the Tweak button and select:
  • Under the Scanning Engine:
    • Unload recognized processes during scanning
    • Include basic Ad-aware settings in logfile
    • Include additional Ad-aware settings in logfile
  • Under the Cleaning Engine:
    • Let Windows remove files in use at next reboot
-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
  • Use Custom Scanning Options
-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

-> Reboot your computer.

If you would please, rescan with HijackThis and post a fresh log in this same topic.
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#3
smith411

smith411

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Hi again,
Thanks for the quick response, I followed your instructions. I still get the same response. Anything I might try next?
Thanks again.

Logfile of HijackThis v1.98.2
Scan saved at 12:57:17 PM, on 11/28/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GOBACK\GBPOLL.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\MY DOWNLOAD FILES 2\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\DirectCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [ccProxy] C:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServices: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - Startup: EPSON Background Monitor.lnk = C:\Program Files\ESM2\Stms.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\Csinsm32.exe
O4 - Startup: QuickLink MessageCenter III.lnk = C:\PROGRAM FILES\QUICKLINK MESSAGECENTER III\QLMC.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.dll
O16 - DPF: WebWorks Help 3.0 - file://E:\Documentation\WebDoc\wwhelp3.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab27513.cab
O20 - AppInit_DLLs: apitrap.dll;
  • 0

#4
smith411

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When I go to Dogpile and do a search for cars this is what comes back. This is the address in the Explorer address bar if that helps.

http://clickit.go2ne...at=web&qkw=cars
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#5
admin

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Mosaic1 has created a bat file that should help us, download it from here.
http://computercops....ownload&id=1183

A few setup items first we need to do, make sure you can view all hidden files and folders, use this link for help.
http://www.xtra.co.n...1916458,00.html

Next, review this article How to take ownership of a file or folder in Windows XP

Sign Off the Internet and Stay Off Until All Steps Are Finished

Extract the batch file (hiving.bat) and run it. If you have script blocking enabled you will get a warning. Please allow this to run. The script is just producing a message box. Double click on the batch to run it. After a reboot the super hidden nasty file will no longer be loaded and will be visible.

Restart into Safe mode and find this file:
C:\WINDOWS\System32\apitrap.dll

Right click on the file and choose properties.
Use the security tab on .dll and take ownership.
Change the 'everyone special' to
'you> with Admin rights-> FULL control
Then try to delete it, if that fails try to rename
it first to different name+ext.
Example:
ctl.dll>bleh.txt
bleh.txt > badfile.111

Once you have successfully deleted the file restart into Regular Windows mode.

Run CWShredder immediately. Press the 'Fix' button to clean.

Run Ad-aware
Restart.

Report back if you're successful or not.
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#6
smith411

smith411

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I have Windows 98 not XP, does that make a difference?

Thanks for the help.
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#7
smith411

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The bat file says.

working
bad command or file name
bad command or file name
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#8
smith411

smith411

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I did find a file similar to
C:\WINDOWS\System32\apitrap.dll

It is C:\WINDOWS\SYSTEM\Apitrap.dll

Should I delete this file?
The properties say it is listed to Symantec.
Why would they cause me such problems?
  • 0

#9
admin

admin

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I have Windows 98 not XP, does that make a difference?

Sorry -- missed that. <_<

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
O20 - AppInit_DLLs: apitrap.dll;

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\WINDOWS\System32\apitrap.dll
  • 0

#10
smith411

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I tried that but still no help. That .dll file is for my Norton Cleansweep. Any other suggestions?

Thanks again for the help.
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