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Yahoo Messenger crashing...HELP!


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#1
vjbabe

vjbabe

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Pls. help me. My yahoo messenger crashes whenever I try to open it. I recently updated YM and now I can't open it! Whenever I try to do so, this error message appears:
YMSGR_TRAY executed an invalid instruction in
module <unknown> at 0000:0064fff5.
Registers:
EAX=0064ff00 CS=0167 EIP=0064fff5 EFLGS=00010202
EBX=00000000 SS=016f ESP=0064f544 EBP=0064fab4
ECX=0064fe38 DS=016f ESI=00000104 FS=138f
EDX=00000000 ES=016f EDI=00000105 GS=0000
Bytes at CS:EIP:
8f 1d 84 d5 9d f8 bf 00 00 00 00
Stack dump:
636382f9 00000001 bff77716 65369210 00000000 69646e49 005c6f67 6769646e 6d782e6f 0000006c 00000000 00000000 00000000 00000000 00000000 00000000


I don't know what to do! I tried uninstalling and installing, deleted the messenger folder manually as suggested in their site, and searched all over for an answer without finding any. Can anyone here help me fix this?
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#2
starjax

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if you updated to the beta version of yahoo then uninstall it, reboot. and reinstall the normal version.
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#3
vjbabe

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my problem now is where can i get the Yahoo Messenger ver. 6. I have the ver. 5 which whenever I open yahoo prompts me to update.
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#4
starjax

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messenger.yahoo.com
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#5
vjbabe

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still have no solution to the problem. yahoo messenger still crashes whenever i try to open. in fact, even when i'm still in the process of installing the ym an error message pops up saying error on ymsgr_tray, which i don't know. i hope someone can help me solve this problem. i really regret updating to that beta version 7 :tazz: :) after doing what was suggested above, still nothing. HELP!!!
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