Note that if I start my PC and shut it down right away, it shuts down properly.
ccApp prevents shut-down
#1
Posted 14 August 2005 - 05:03 AM
Note that if I start my PC and shut it down right away, it shuts down properly.
#2
Guest_Tony_*
Posted 14 August 2005 - 05:10 AM
Every time I work on my PC for a while (e.g. more that 15 minutes, I don't know exactly who much and why) when I try to shut it down a get a "ccApp.exe -closing program" or something like that and then it disappears and my computer stays as it was but Norton Internet security 2005 closes. The same thing happens even if I press "end now" at that window. ccApp is somekind of Symantec shared program.... What shoud I do? Plz help
Note that if I start my PC and shut it down right away, it shuts down properly.
Hi Evans,
Welcome to Geeks To Go.
I did some research in to ccApp.exe, this is what i got:
ccapp - ccapp.exe - Process Information
Process File: ccapp or ccapp.exe
Process Name: Symantec Common Client CC App
Description:
ccapp.exe is a process belonging to Norton AntiVirus 2003. It is responsible for the auto-protect and email checking facilities, both of which will not function correctly if this service is stopped. This program is important for the stable and secure running of your computer and should not be terminated.
Just wondering, have you tryed to uninstall it and then reinstall it.
#3
Posted 14 August 2005 - 05:18 AM
#4
Guest_Tony_*
Posted 14 August 2005 - 05:40 AM
But is saying that, it is entirely up to you.
#5
Posted 14 August 2005 - 07:01 AM
#6
Posted 14 August 2005 - 07:50 AM
#7
Posted 14 August 2005 - 07:53 AM
Edited by Evans, 14 August 2005 - 07:55 AM.
#8
Posted 14 August 2005 - 09:02 AM
Y.A
#9
Posted 14 August 2005 - 09:11 AM
Try going into the Options/Preferences area of NAV and disable the option to scan the cd-rom and floppy drive at shutdown..
Murray
#10
Posted 14 August 2005 - 12:10 PM
#11
Posted 14 August 2005 - 04:11 PM
#12
Posted 14 August 2005 - 04:13 PM
I don't want to go into commercial aspects in this forum but my opinion is that Norton software does not stand to it's reputation. My opinion is that AVG is the best of the pack, many updates, ease of use and the extra benefit that it cost you nothing.
Y.A
Yes you are right. Norton is not even close to what it is supposed to be...
I cannot say anything for AVG without first using it.
Edited by Evans, 14 August 2005 - 05:01 PM.
#13
Posted 14 August 2005 - 09:17 PM
#14
Posted 15 August 2005 - 05:36 AM
The above could be the only possible solution as it is the only one that matches to my problem but when I tyoe gpedit.msc I get a "Failed to initialize" msg. Then I press ok and it says "Snap-in creation failed. The snap-in is not created, it may not be installed properly". I have to mention that both msgs give some kind of code. You want me to copy it?
#15
Posted 15 August 2005 - 06:25 AM
Go OFFLINE, uninstall Norton, reboot, reinstall Norton, reboot and go online. Murray's suggestion of setting Norton not to scan the drives at shut down was a good one- have you tried that?
How do you connect to the internet? Dial up or broadband? You do have XP Pro, not Home, correct?
Johanna
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