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Blank Blue Screen on startup


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#1
chrismgan

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Hi- I hope someone can help me. I am getting a blank blue screen on startup- no desktop icons. I'm running Win2000. I can boot up in safe mode, but after that I'm not sure what to do. Any help would be appreciated.
Thanks,
Chris
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#2
Guest_Tony_*

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Hi- I hope someone can help me. I am getting a blank blue screen on startup- no desktop icons. I'm running Win2000. I can boot up in safe mode, but after that I'm not sure what to do. Any help would be appreciated.
Thanks,
Chris

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Hi chrismgan,

Welcome to Geeks To Go.

Have you done a virus and spyware scan?

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#3
chrismgan

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Hi Tony,

I've been having problems with Winfixer and other spywares and went through all of the fixes and downloads on the Hijack forum. I also loaded the latest Windows update and when I rebooted that's when I got this problem.

Thanks,
Chris
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#4
Guest_Tony_*

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Hi Tony,

I've been having problems with Winfixer and other spywares and went through all of the fixes and downloads on the Hijack forum. I also loaded the latest Windows update and when I rebooted that's when I got this problem.

Thanks,
Chris

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So you have done all of this on this link:

http://www.geekstogo...?showtopic=2852

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#5
chrismgan

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Yes I have.

Chris
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#6
Guest_Tony_*

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Yes I have.

Chris

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Ok, including the area for where is says about the Hijack This?
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#7
chrismgan

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Yes, I did them all.

Chris
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#8
Guest_Tony_*

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chrismgan,

I cannot see a HJT log in here.

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#9
chrismgan

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Tony,

I didn't post the HJT log- I'm on another computer right now.

Chris
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#10
The Skeptic

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It seems that windows was damaged somewhere along the way. Try repair installation as described at the top of this forum. This is the fastest, most thorogh way to fix windows problems.
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#11
chrismgan

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I'll try it- where is it located ?

Thanks,

Chris
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#12
chrismgan

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Hi- The repair installation info at the top of this forum seems to be all about WinXP- I'm running 2000. Any suggestions ?

Thanks,

Chris
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#13
The Skeptic

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As far as I remember you can repair windows 2000 just like you repair XP, but I am not sure with that and it might be better to get another advice. Generallty speaking I did it many times with all windows versions and I never had any problem.
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#14
chrismgan

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Thanks- I'm wondering if anybody else out there would know ?

Chris
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#15
fflowergirl

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Hi Chris.
I was wondering what happens when you right click on the plain blue screen?

Do you get a choice like: Show Desktop Icons?

Can you click on Properties and add a Desktop background?

Or is none of the above working on your computer?

Sincerely, Janie :tazz:

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