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deteriorating situation


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#1
maileggle

maileggle

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Hello everybody,

I seem to have a rapidly deteriorating situation on my laptop computer here. Last week started noticing the famous red circle with the exclamation mark and downloaded webroot's spysweeper in the hope it would fix things for me. It removed lots of stuff, except for this thing psguard. i checked the registry and there is this path called HKLM/software/shudderLTD/psguard/psguard/licence that i cannot delete for some reason.

Anyway, i started reading up on it and came out on this site and saw all the wonderful help, so i planned to just follow some of the hints given here. I tried downloading hijackthis through my other laptop and via my memorystick putting it on my infected computer. But by now apparently a new problem has arisen. My infected computer does not seem to open many programs. The error message i get is "This file does not have a program associated with it for performing this action. Create an association in the Folder Options Control panel." I get this error for almost all programs; spysweeper, photoshop, word, you name it... IE does seem to work, i can for instance surf to google.com or the homepage of geekstogo.com, but not any further.


I need some serious help. I have important data on my computer i don't wish to loose.


Any help would be greatly appreciated.

Pieter Daniels.
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#2
g2i2r4

g2i2r4

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Welcome Richard to Geeks to Go!

We'll need to transport some files from the computer you are now using, to your infected computer.

Download smitRem.exe and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.
So you'll get a new folder called smitrem on your desktop.
I want you to put that folder on cd, floppy or usb-stick.

On your infected computer, boot again in safe mode and open your task manager again.
Now insert the cd, floppy or usb-stick where you saved the smitrem folder in your infected computer.

In your Task Manager, click 'applications' (first tab).
Click the New Task button.
Cick browse.

Now browse to the drive where your floppy, usb-stick or cd is present (could be A or D or E or F.. you'll see..)
Search for that smitrem folder.
Right click on the smitrem folder and choose: Copy

Now browse again via Task Manager to My Documents or Program Files.
Right click somewhere in there, right click and choose: Paste
Now open the smitrem folder you just copied and pasted and click the file: RunThis.bat
Then click open.
In the window where it says 'Create new task', click OK.

Normally, you'll have to drag the different windows you'll see to left or to right, because normally they will open on top of each other and you wont see the command window the tool starts that is under it.
You'll see a blue window now.
Follow the prompts on screen.
Wait for the tool to complete.

When done, in Task Manager, click 'shut down' from the menu on top and click restart. Your computer will reboot now.

then:
Please download http://www.dougknox....p_fileassoc.zip and unzip it to your desktop.
Run the bat file by double-clicking it.

Let me know how things are now.



EDIT:
As there has been no reply from the original poster for more than two weeks this topic is now closed.

If you are the original poster and still need assistance, please send me a PM.

Edited by g2i2r4, 28 August 2005 - 01:55 PM.

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