I have restored to prior to Norton identifying the threat, scan and the threat is still there.
I have run CCleaner, AdAware SE l.06 (free version), Microsoft antispyware, Spysweeper, spybot S&S, Hijack this and probably a few I forgot all at latest definitions.
I have scanned using the following from their respective webpages and none have identified the mp3.exe threat, McAffee, Panda, Housecall. I also ran Norton AV from their webpage and they say I am infected with mp3.exe.
I have searched my system for mp3.exe and nothing comes up.
I have gone into safe mode, ran a full Norton AV scan as Norton's solution page suggests, and in safe mode norton does not find the threat mp3.exe.
I have spent the better part of two weeks trying to eliminate this threat if indeed it is really there and I am depressed and frustrated.
I called CompUSA for help and they told me I have already done everything they would do.
To insert the floppy boot that came with this computer is not acceptable since I have replaced my internal CD reader only with an internal DVD reader/writer, have deleted multitudes of unused programs, installed external printer, DVD writer, established a network with my laptop and on and on.
I have read all the links on the internet. Is there anything I can do or should I just exclude the next time Norton scans and identifies it?
Since this machine is 3 years old but still very acceptable because I loaded it when I purchased it, I think some of this stuff got in before Microsoft sp1 and sp2. I have alwasy had Norton AV installed and have run weekly scans since new. About two months ago I installed Norton firewall.
Is there a solution and since AdAware seems the best at finding adware LOP would the purchased version be better than the free version? At this point, I am not too happy with Norton. The scan goes from #1 Scan process to #4 Scan Summary and does not allow #2 and #3 repair wizzard, quarantine or delete option. Why?
Oh yes, I forgot, Norton will assist for $70 for a walkthru with no guarantee.
Edited by bas1, 14 August 2005 - 10:11 AM.