pop3 connector retrieves mail but mail is lost
Posted 14 August 2005 - 02:08 PM
Posted 14 August 2005 - 07:02 PM
I ran into this exact problem with our SBS server also. The problem is most likelu in the routing process. The first thing to do is to turn on diagnostic logging to provide more in depth information on where the problem is. To turn on diagnostic logging:
1. Click Start, and then click Server Management.
2. Expand Advanced Management, and then click POP3 Connector Manager.
3. In the right pane, click Open POP3 Connector Manager.
4. Click the Troubleshooting tab, and then click Maximum in the Logging level list.
5. In the Exchange mailbox list, click a mailbox where you want undeliverable e-mail messages sent to, and then click OK.
6. Click Yes on the following message that appears:
Changes to the logging level do not take effect until the Microsoft Connector for POP3 Mailboxes service is restarted. Restarting the service temporarily interrupts the download of mail until the service starts again. To restart the service now, click Yes. Otherwise, click No.
7. Click Open POP3 Connector Manager, and then click the Scheduling tab.
8. Click Retrieve Now, and then click OK on the following message that appears:
The Microsoft Connector for POP3 Mailboxes will now download and deliver e-mail. This may take a few moments.
9. Click OK.
10. In the left pane, under Advanced Management, expand Computer Management, expand System Tools, expand Event Viewer, and then click Application.
Once you have done this, force the pop3 connector to retrieve, and then post any error messages you receive.
Posted 15 August 2005 - 07:09 AM
Thanks for your reply. Actually, the mistake was mine. Im new to exchange and after a few hours of digging, i found that the default policy properties had the smtp misconfigured. It was poiting to the local domain and not to the mail domain. I changed it and everything went ok. I didnt knew that this smtp configuration had something to do with the retrieval of messages.
Thanks a lot.
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