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PSgaurd - Desktop Hijack [RESOLVED]


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#1
FusionX

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Hi, I was surfing when my browser suddenly crashed and my desktop was suddenly replaced by a "You have spyware, click here to clean it" sort of thing. Also, a PSgaurd icon showed up in my system tray. Before I found this site, I proceeded to try and clean it myself by running adaware. I also uninstalled the PSgaurd program, which had apparently stealth-installed itself. However, after a few reboots and the like, my desktop was still not accessible and the PSgaurd icon was still in the system tray. I then found your website and proceeded to follow all the steps in your tutorial for what to do before posting a Hijack This Log. Now, the PSgaurd icon is no longer in my system tray, and my computer almost seems fine. Only problem is that my desktop is still unaccessible. On a side note, I have two monitors, and the secondary monitor desktop (which is just the background) is still working fine. Any help would be greatly appreciated, thanks.

HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 5:28:09 PM, on 8/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_02\bin\jucheck.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Explorer.EXE
C:\HT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdocvn.dll/errorAPI.htm#ID=PX8594;
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {5B52EF97-ABD3-9E08-6196-8F72B312FA3A} - C:\WINDOWS\apiug.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\winck.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Ewido log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 4:55:47 PM, 8/14/2005
+ Report-Checksum: 754FC48

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3} -> Trojan.Agent.eo : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW -> Spyware.CoolWebSearch : Cleaned with backup
[840] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[944] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1260] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1380] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1392] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1408] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1452] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1536] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1892] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1716] C:\WINDOWS\System32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
[1144] C:\WINDOWS\system32\atllx32.exe -> TrojanDownloader.Agent.bq : Error during cleaning
[1960] C:\WINDOWS\system32\OLEEXT.dll -> TrojanDownloader.Agent.ns : Error during cleaning
:mozilla.7:C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\lcvwyd5j.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.8:C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\lcvwyd5j.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.9:C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\lcvwyd5j.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Sam\Cookies\sam@atdmt[1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\WINDOWS\apiug.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\bootstat.dat:tsuxvg -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\DirectX.log:eifhtl -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\dxxeu.txt:ubyhbd -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\iis6.log:ioflfb -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\imsins.log:gahrpl -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\mfcqq.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\mfcxv.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\mozver.dat:nheqps -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\msdfmap.ini:ybzxjv -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\msmqinst.log:fixvru -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\msmqinst.log:ycywkc -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\nsreg.dat:rbscly -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\ocgen.log:qcjjfn -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\ODBCINST.INI:kaeug -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\Santa Fe Stucco.bmp:vchfd -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32:mwaa.dll -> TrojanDownloader.Small.azk : Cleaned with backup
C:\WINDOWS\system32\abirvalg32.dll -> TrojanProxy.Small.cn : Cleaned with backup
C:\WINDOWS\system32\addov.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\system32\crih32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\javaki32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\mfcvw32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\ztoolb009.dll -> Spyware.Zbar : Cleaned with backup
C:\WINDOWS\system32\__delete_on_reboot__OLEEXT.dll -> TrojanDownloader.Agent.ns : Cleaned with backup
C:\WINDOWS\sysuf.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\tsoc.log:fpifmn -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\vbaddin.ini:yqtkgx -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\wincf32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\wsdu.log:smfrnt -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\_delis32.ini:arbrtw -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_delis32.ini:ibxonb -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\_delis32.ini:ncakxx -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_delis32.ini:ovheth -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_delis32.ini:sbitim -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_delis32.ini:vvprrf -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\_delis32.ini:ybwsts -> TrojanDownloader.Agent.bc : Cleaned with backup


::Report End
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#2
Buckeye_Sam

Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.
  • 0

#3
FusionX

FusionX

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Hi, thanks for the reply. Yes, I'm still having the same issues as stated above. Here is a fresh hijcakthis log, which was run just moments ago. Thanks for all the help.

Logfile of HijackThis v1.99.1
Scan saved at 10:09:14 PM, on 8/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\jre1.5.0_02\bin\jucheck.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Explorer.EXE
C:\HT\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {38D2251E-594D-E8C9-C91F-6762028575C2} - C:\WINDOWS\system32\mfcqh.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {5B52EF97-ABD3-9E08-6196-8F72B312FA3A} - C:\WINDOWS\apiug.dll (file missing)
O2 - BHO: Class - {7A92AD2B-4A2B-E681-180C-852F9B4A3BB4} - C:\WINDOWS\system32\winsu32.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {daa873d4-958c-453c-81ca-3fe6f3676a87} - C:\WINDOWS\System32:mwaa.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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#4
Buckeye_Sam

Buckeye_Sam

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First we need to download and prepare some tools that we will need to fix your problem.
  • Please download SmitRem.zip
    • Save the file to your desktop.
    • Right click on the file and extract it to it's own folder on the desktop.
  • Please download Ewido Security Suite
    • Install ewido security suite
    • When installing, under "Additional Options" uncheck..
      • Install background guard
      • Install scan via context menu
    • Launch ewido, there should be an icon on your desktop, double-click it.
    • You will need to update ewido to the latest definition files.
      • On the left hand side of the main screen click update.
      • Then click on Start Update.
    • The update will start and a progress bar will show the updates being installed.
      (the status bar at the bottom will display "Update successful")
    • Exit ewido. DO NOT scan yet.
    If you are having problems with the updater, you can use this link to manually update ewido.
    Ewido Manual Updates

  • Please download Adaware SE 1.06
    Install Adaware and check for updates, but don't run it yet.

  • Place a shortcut to Panda ActiveScan on your desktop.

=============


Now that you have the right tools we can start fixing your problem.
Please print out these instructions as the rest of this fix must be done in Safe mode and you won't be able to access the Internet.

Please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
* if you have trouble getting into Safe mode go here for more info.


=============


Once in Safe mode, follow these steps:
  • Open the smitRem folder, then double click the RunThis.bat file to start the tool.
    • Follow the prompts on screen.
    • Wait for the tool to complete and disk cleanup to finish.
    • The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
  • Open Ad-aware and do a full scan. Remove everything that it finds.

  • Run Ewido:
    • Click on scanner
    • Click Complete System Scan and the scan will begin.
    • During the scan it will prompt you to clean files, click OK
    • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
    • When the scan is finished, click the Save report button at the bottom of the screen.
    • Save the report to your desktop.
    • Close Ewido.
  • Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.

  • Reboot back into normal mode and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!

  • Save the Panda scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let me know if any problems persist.
  • 0

#5
FusionX

FusionX

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Hi, I did everything you told me to and here are my logs:

HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 12:43:53 AM, on 8/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\HT\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {38D2251E-594D-E8C9-C91F-6762028575C2} - C:\WINDOWS\system32\mfcqh.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {5B52EF97-ABD3-9E08-6196-8F72B312FA3A} - C:\WINDOWS\apiug.dll (file missing)
O2 - BHO: Class - {7A92AD2B-4A2B-E681-180C-852F9B4A3BB4} - C:\WINDOWS\system32\winsu32.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {daa873d4-958c-453c-81ca-3fe6f3676a87} - C:\WINDOWS\System32:mwaa.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Panda scan log:

Incident Status Location

Adware:adware/azesearch No disinfected C:\Documents and Settings\All Users\Start Menu\PopUp Blocker.url
Adware:adware/cws.searchmeup No disinfected C:\Documents and Settings\All Users\Start Menu\Spyware Remover.url
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\a.jar-228d5c98-4684ee55.zip[a.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\a.jar-228d5c98-4684ee55.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\a.jar-228d5c98-4684ee55.zip[VerifierBug.class]
Virus:W32/Smitfraud.D Disinfected C:\WINDOWS\$NtServicePackUninstall$\wininet.dll
Adware:Adware/StartPage.AFK No disinfected C:\WINDOWS\system32\shdocvn.dll
Adware:Adware/AzeSearch No disinfected C:\WINDOWS\system32\zolker009.dll
Possible Virus. No disinfected D:\Games\Continuum\Continuum.exe

Smitfiles log:


smitRem log file
version 2.3

by noahdfear

The current date is: Thu 08/18/2005
The current time is: 22:02:25.60

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ShudderLTD key present! Running LTDFix!

ShudderLTD key was successfully removed! :tazz:


Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN! :)

Ewido log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:51:26 PM, 8/18/2005
+ Report-Checksum: 85874D81

+ Scan result:

:mozilla.18:C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\lcvwyd5j.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.24:C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\lcvwyd5j.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.30:C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\lcvwyd5j.default\cookies.txt -> Spyware.Cookie.Valueclick : Cleaned with backup
:mozilla.31:C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\lcvwyd5j.default\cookies.txt -> Spyware.Cookie.Valueclick : Cleaned with backup


::Report End

Ever since I unchecked the "security" in the desktop options, I've regained control of my desktop and everything seems to be running fine. However, I don't know how to read these logs so if there is still something else that needs to be done, just let me know and I will do it. If not, thanks so much for helping me out with this, you guys are great! =D
  • 0

#6
Buckeye_Sam

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There's a few things left that need to be cleaned up.

Please make sure that you can VIEW ALL HIDDEN FILES.

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R3 - Default URLSearchHook is missing
O2 - BHO: Class - {38D2251E-594D-E8C9-C91F-6762028575C2} - C:\WINDOWS\system32\mfcqh.dll (file missing)
O2 - BHO: Class - {5B52EF97-ABD3-9E08-6196-8F72B312FA3A} - C:\WINDOWS\apiug.dll (file missing)
O2 - BHO: Class - {7A92AD2B-4A2B-E681-180C-852F9B4A3BB4} - C:\WINDOWS\system32\winsu32.dll (file missing)
O2 - BHO: (no name) - {daa873d4-958c-453c-81ca-3fe6f3676a87} - C:\WINDOWS\System32:mwaa.dll (file missing)



Please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
* if you have trouble getting into Safe mode go here for more info.




Once in Safe mode, delete these files or directories (Do not be concerned if they do not exist):

C:\Documents and Settings\All Users\Start Menu\PopUp Blocker.url
C:\Documents and Settings\All Users\Start Menu\Spyware Remover.url
C:\WINDOWS\system32\shdocvn.dll
C:\WINDOWS\system32\zolker009.dll


Reboot your computer to go back to normal mode and post a new hijackthis log.
Let me know how things are running on your end. Any problems?
  • 0

#7
FusionX

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Hi Buckeye_Sam, here is the new Hijackthis Log. Everything seems to be running fine, and perhaps even a little better than before. I can't thank you enough for the help that you've given :tazz:. Just one last question, can I go ahead and hide my system files and such again? Thanks again!

HT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:48:47 AM, on 8/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Logitech\Video\ManifestEngine.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
  • 0

#8
Buckeye_Sam

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Yes, it's a good idea to hide those system files once again now that you're clean.

Here are some optional fixes you can make with Hijackthis. They are not malware. These are programs that run automatically at startup. They are not necessary to be run at every startup and hog your computer's resources. Fixing these will improve boot up time and performance.

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:tazz: :)
  • 0

#9
FusionX

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Hey, I just wanted to thank you again for all the help that you've given me. At first, there were some problems with the Kerio firewall that I downloaded and gmail, but that has all been figured out. So thanks again!
FusionX
  • 0

#10
Buckeye_Sam

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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