Seems ppl at my new workplace have gotten themselves a few trojans and adware type lovelies.
I'm just a lowly web designer but I guess im now tech support too
Personaly I've never had to deal with any of these annoying to remove things as i have spybot and tea timer and i religously deny changes to my system 
Anyway I've followed your steps but to no avail... here is a hijackthis log (after failing to remove it with spybot etc (im a bit dispointed spybot didnt work to be honest)).
Please help, I've done a little registry work and i've installed computers too many times to mention so any tips on how to not burdon you guys with any more of this annoying stuff would be welcome... ie where can i get a list of nasty files that i should remove/what files are actually critical to windows etc... heh that'd be nice >_<
I have installed and since removed other adaware apps as they failed and im not very forgiving ;p i left spybot on as teatimer is too cool.
Without any more rambling:
Logfile of HijackThis v1.99.1
Scan saved at 2:54:12 PM, on 15/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\System32\VTTimer.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\MOZILL~1\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\removal tools\HijackThis.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9D1FEBC-E577-43DE-A3AA-E1C6FA506F8E}: NameServer = 192.168.0.1
O20 - Winlogon Notify: Hints - C:\WINDOWS\system32\cynfmsp.dll
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Thanks a bunch guys, sorry to burden you with yet ANOTHER query!
Edit: im reading other threads... wow this ones a [bleep] eh... lots of ppl getting it. Hows this [bleep] install? Should I get all the guys in the office to use firefox?
edit edit: lol @ bleeping bleeps. I really didnt think bleep was too inapropriate... anyway I'll stop bleeping
edit edit edit: woops i think i had a window open when i did that scan... firefox :\
Edited by boarsai, 14 August 2005 - 11:31 PM.
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