[kelhoney]

Hi... I have the classic black warning screen and can't fix my active desktop. My son's picture blinks on and off constantly. I have read lots of stuff about removing PS Guard, which I'm sure would work, if I could access anything. Everytime I try to open my internet explorer, add/remove programs, or anything else dealing with my desktop explorer, my computer freezes up and tells me my computer isn't responding. Before it got this bad I ran spybot, adaware, and cw shredder. Didn't work... I now have turned off my internet because I saw no need in paying for something I couldn't use. I'm using my Mom's computer to post this. I'm pretty sure I'm running the oldest version of 98. My computer is extremely old, but it's always done fine until about a week ago. What can I do to get my system to work without wiping out my hard drive. I bought a virus/spyware program, but my computer is so old that it wouldn't work with it. Do I need to get the internet hooked back up to fix this? I'm so frustrated and I just don't know what to do because hardly nothing will even run! ANY help would be SO appreciated. Thanks!

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I bought xoftspy to remove this stuff and it still isn't fixed! still have the black warning background!

[kelhoney]

I bought xoftspy to remove this stuff and it still isn't fixed! still have the black warning background!

[Tyger]

When the Win98 screen comes up during boot, hold down the F8 key and choose safe mode. You should be able to get into Windows and start uninstalling the malware. Then reboot into normal so you can access the net. Then go to the Malware Forum and go through their routines.

[Excal]

Hi Tyger and welcome to GeeksToGo!


You can't just get rid of PSGuard by uninstalling it.

If you are having malware issues, please got to the following site and follow all the instructions carefully.


You Must Read This Before Posting A Hijackthis Log

this will help you clean up to 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

Thanks,



Excal

[Tyger]

Hi Tyger and welcome to GeeksToGo!
You can't just get rid of PSGuard by uninstalling it. 

If you are having malware issues, please got to the following site and follow all the instructions carefully.
You Must Read This Before Posting A Hijackthis Log

this will help you clean up to 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

Thanks,



Excal

Yes, but he can't get to the site until he can get access to IE, and he has to start somewhere. He can't get to the site in safe mode in all likelyhood either.

[Excal]

Yes, but he can't get to the site until he can get access to IE, and he has to start somewhere. He can't get to the site in safe mode in all likelyhood either.

True, but he can't fix it unless he get the necessary programs. So he will have to download the needed programs on another computer and transfer them




Excal