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video card with a Dell...

Started by urlalx , Aug 15 2005 04:44 PM

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#1
urlalx

Posted 15 August 2005 - 04:44 PM

New Member

Member
1 posts

well i'm having a little bit of trouble. I just bought one of the Ge Force video cards to replace the other pci card on my Dell dimension 2400 (i know not that great) but i mounted it in all right and plugged the monitor into the new port it gives u but when i go to turn it on it sounds like its loading windows and i can hear it loading but i get nothing but a black screen, but if i leave the monitor plugged in the port it's usually in it'll werk fine but i can't get the setup cd fer the video card to open and run the way it should. i don't know, any ideas or help would be appreciated and helpful. thanx.

#2
austin_o

Posted 18 August 2005 - 06:28 AM

Retired Staff

Retired Staff
2,089 posts

Hi and welcome to Geeks to Go. What kind of PCI video card are you replacing? You need to remove those drivers. Use Driver Cleaner (get it at http://www.drivercleaner.net/, it is free). If you don't know what kind of video card it is, run Belarc Advisor (search google for it, also free) and it will tell you. Once you have identified the make of your existing card, go to add/remove programs and remove the driver. Then boot into safe mode and run Driver Cleaner TWICE, each time deleting all that it finds. Then shut down, removed the existing PCI video card and install your NEW pci video card. Then boot up and install the driver for the new card, which should be on the setup cd you mentioned.