[VINCIE007]

I tried symantic, stinger and trend to remove it. Norton 2003 also did not remove it "O20 - AppInit_DLLs: C:\WINDOWS\System32\kbdhinc.dll" keeps coming back and Norton 3003 detects it, but unable to remove it. I can't seem to ring it in the reg.
Any suggestions? Thanks



Logfile of HijackThis v1.98.2
Scan saved at 11:50:45 PM, on 30/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ICQLite\ICQLite.exe
C:\NOSPY.ORG\start1.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Documents and Settings\Terry Critch\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [STARTPAGE] C:\NOSPY.ORG\start1.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O20 - AppInit_DLLs: C:\WINDOWS\System32\kbdhinc.dll

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Mosaic1 has created a bat file that should help us, download it from here.
http://www.geekstogo...=download&id=34

A few setup items first we need to do, make sure you can view all hidden files and folders, use this link for help.
http://www.xtra.co.n...1916458,00.html

Next, review this article How to take ownership of a file or folder in Windows XP

Sign Off the Internet and Stay Off Until All Steps Are Finished

Extract the batch file (hiving.bat) and run it. If you have script blocking enabled you will get a warning. Please allow this to run. The script is just producing a message box. Double click on the batch to run it. After a reboot the super hidden nasty file will no longer be loaded and will be visible.

Restart into Safe mode and find this file:
C:\WINDOWS\System32\kbdhinc.dll

Right click on the file and choose properties.
Use the security tab on .dll and take ownership.
Change the 'everyone special' to
'you> with Admin rights-> FULL control
Then try to delete it, if that fails try to rename
it first to different name+ext.
Example:
ctl.dll>bleh.txt
bleh.txt > badfile.111

Once you have successfully deleted the file restart into Regular Windows mode.

Run CWShredder immediately. Press the 'Fix' button to clean.

Run Ad-aware
Restart.

Report back if you're successful or not.

[admin]

Mosaic1 has created a bat file that should help us, download it from here.
http://www.geekstogo...=download&id=34

A few setup items first we need to do, make sure you can view all hidden files and folders, use this link for help.
http://www.xtra.co.n...1916458,00.html

Next, review this article How to take ownership of a file or folder in Windows XP

Sign Off the Internet and Stay Off Until All Steps Are Finished

Extract the batch file (hiving.bat) and run it. If you have script blocking enabled you will get a warning. Please allow this to run. The script is just producing a message box. Double click on the batch to run it. After a reboot the super hidden nasty file will no longer be loaded and will be visible.

Restart into Safe mode and find this file:
C:\WINDOWS\System32\kbdhinc.dll

Right click on the file and choose properties.
Use the security tab on .dll and take ownership.
Change the 'everyone special' to
'you> with Admin rights-> FULL control
Then try to delete it, if that fails try to rename
it first to different name+ext.
Example:
ctl.dll>bleh.txt
bleh.txt > badfile.111

Once you have successfully deleted the file restart into Regular Windows mode.

Run CWShredder immediately. Press the 'Fix' button to clean.

Run Ad-aware
Restart.

Report back if you're successful or not.

[VINCIE007]

The manual removal steps for the backdoor.agent.b from NAI seemed to do the trick. I will also try the suggestions you listed. Thanks again

[coachwife6]

You can post a new log and we can see if it's clean.

[VINCIE007]

I got rid of most of everything except spybot picks up these 2 keys and keeps wanting to rebbot and spybot ends up in a loop.

HKEY_USERS\S-1-5-18\SOFTWARE\UPDATER
HKEY_USERS\.DEFAULT\SOFTWARE\UPDATER

attached is the log also

Thanks in advance

Logfile of HijackThis v1.97.7

Scan saved at 8:09:56 PM, on 01/12/2004

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\RunDll32.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\ICQLite\ICQLite.exe

C:\NOSPY.ORG\start1.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Administrator\Desktop\HijackThis.exe



O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE

O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize

O4 - HKLM\..\Run: [STARTPAGE] C:\NOSPY.ORG\start1.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O9 - Extra button: ICQ 4.1 (HKLM)

O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

[coachwife6]

That's the old version of Hijack This. Use the new version - 1.98.2 that you used the first time and post another log. Thanks.

[VINCIE007]

I was looking at the pc for a friend's teenager, so I can't get a new log, darn. It could have been the Download Ware had those keys left in the registry.

Thanks again for all the Help, this is a great Forum !