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system won't reboot!


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#1
razorback70

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I've tried restarting my system, shutting it down, etc. No matter what I do, it never brings up my Windows password screen, never shows any desktop, the start button, or anything.

It's an older computer, but still functional. I've tried task manager, and it doesn't seem to help, either.

If I could just get my desktop/start button again, I think I could do a system restore and everything would be okay, but I can't get to that point.

Help!
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#2
Leurgy

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Can you start the computer in Safe Mode? What do you see when it hangs?

Edited by Leurgy, 15 August 2005 - 08:59 PM.

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#3
razorback70

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When I go to safe mode, it still tries to do a scan disk (after the improper shutdown), I'm able to cancel it, but it hangs up on the wallpaper screen, still saying Safe Mode, in all 4 corners of the screen....not advancing past it...

Edited by razorback70, 15 August 2005 - 11:36 PM.

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#4
Leurgy

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What operating system is this? Do you have a boot disk?
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#5
razorback70

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It's Windows ME......no, I don't have a booting disc. The computer's about 5 years old, and the disc has been missing for awhile.

It JUST started doing this, on Monday......first time I've ever had this problem...
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#6
Leurgy

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Go to Bootdisk.com and download the Windows Me OEM boot disk. This file you download will create a boot disk so put a blank formatted floppy in the drive and open the downloaded file.

Put the boot disk you just created in the drive and turn on your computer. Start the computer, go into the bios and set your Bios to boot from the Floppy drive, save the change and exit and let the computer boot. When you get to A:\> enter the following command exactly as shown:

Scanreg /restore

This will allow you to restore your system as you said you wanted to earlier. You can pick a saved registry from a list. Pick one that was created before the problem started but not the oldest one if possible.
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#7
Murray S.

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Howdy:

Win98 will only save the last 5 days worth of Registry Restores.. If this started happening more than 5 days ago, this won't help..

Murray
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#8
Leurgy

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It's Windows ME......no, I don't have a booting disc.  The computer's about 5 years old, and the disc has been missing for awhile.

It JUST started doing this, on Monday......first time I've ever had this problem...

View Post


Thanks Murray but its ME and its my understanding that a registry backup is made every ten hours of uptime or 24 hours real time. Can't hurt to find out now can it?
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#9
Murray S.

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:tazz: Totally missed what they were running .. should have looked at their profile a little closer and read the earlier threads rather than skim over them....

Murray
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#10
razorback70

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I'm not that computer-literate, so please forgive me for asking--what are "bios", how do I access this? Is it something I can get to on that computer, despite not having a start button and/or being able to access any of those menus (programs, documents, settings, etc.)?
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#11
Leurgy

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Don't worry about asking, thats what we're here for. :tazz:

The Bios menu contains controls for configuring your system. To access it you generally would press Delete repeatedly as soon as the screen lights up when you turn it on until you see a blue (usually) screen with a menu. Then look for Boot or Advanced Bios Configuration. Find the Boot order or First Boot Device and change it to the floppy drive. Make a note of the way it is before you make the change so you can change it back.

If this computer is a Compaq or HP or some brand like that you may need to press another key like F2, F8 or F12.

What brand and model number computer is this?

Edited by Leurgy, 17 August 2005 - 11:46 AM.

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#12
razorback70

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Update: I was able to find my system restore disc(s)......I'm trying to do a recovery right now, with the discs......I'll post later, either with good news or asking more questions.:-)

I really appreciate the advice, guys!
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#13
razorback70

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Leurgy, It's an HP XG834.......I appreciate the info. on the BIOS......I'll get back with everybody after trying the system recovery....thank you!
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#14
razorback70

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Okay, I was able to find my system recovery/restore discs, and got the system back up. I of course lost any programs (most of them, anyway) that weren't pre-installed on my pc. So I installed Spy Sweeper & Norton AntiVirus on this one (they were already on my notebook)--SS is running fine, but I can't get the computer to run the Norton AntiVirus that I installed. Nor will it open the "high speed security suite" that I'd downloaded, free, from my cable company. Any tips on this? It shows both ON my computer, but I can't get either of these programs to work.
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