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Computer freezes when reading/burning CDs/DVDs


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#1
MuTLY

MuTLY

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Hello, I need some :) :tazz:

I have 5 IDE devices in my computer (4 HDs and a CD-ROM), and everytime I try to replace the CD-ROM (which is working fine, it reads all my CDs) with a DVD-RW drive, it fails on me.

Windows boots fine, it finds the new hardware, installs the drivers and so, ask me to reboot - I do it - and then it loads Windows again and everything seems fine... till I try to read a DVD or CD with it. Windows simply freezes. My mouse gets stuck, there's no response from the keyboard (the lights won't go off/on - ie. caps lock) and all that I can do is to press the Reset button...

I tried both LG 4160b and LG 4163b models (never had a problem with LG products) but they show up the same problem.

I'm posting my EVEREST log as an attachment in hope it helps a little. Thank you in advance and sorry about my bad english - it's still under construction :)

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#2
phua zheng hao

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try remove some of your hardisk and other external devices and try your cd rom. if the system do not hang anymore it might be your power supply are having not enough power.
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#3
MuTLY

MuTLY

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Dear phua zheng hao,

Thanks, I'll try installing a new power source (mine's 450W), maybe a 600W one and see if it works. I'll get back to you with the results.
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