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how to ping to the internet


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#31
Guse

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It's an integrated NIC.

That model HP comes with the TriGem 129504 motherboard which comes standard with a Realtek RTL8100(B) 10/100 integrated ethernet.

Try this driver.

It wouldn't be the first time I was wrong, but it may work.
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#32
dsenette

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thanks guse
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#33
nost

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whats the name of your network card
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#34
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i thought i didn't have a network card....so i have no clue
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#35
dsenette

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you have a network card it is just on board...download the driver that guse posted
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#36
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i downloaded it on my desktop, but there are no changes. i did the setup and it installed it, but still has the same yellow question marks next to ethernet controller.
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#37
dsenette

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ok well that driver was a zip file...so basically what you did (just checking y our process here) is download the file...then unzip it (hopefully you know where it unzipped to) is that all you did? if it is then you need to go back to device manager right click on the device and do update driver then when it asks if you want to tell it where to look tell it to look in the location that you unzipped the file to
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#38
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i did actually go into the device manager and try to install it from there but it won't allow me to select that folder.
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#39
dsenette

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if you check the box that lets you tell it where to sellect, it should allow you to select any folder
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#40
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nope. it really won't. there's a couple specific places within that RealTek folder that allow me to select, but it isn't finding the software it needs.
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#41
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u can give up if you like. i know (obviously) what a pain my computer problem is. thanks for all your advice anyway!
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#42
dsenette

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haven't given up just thinking
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#43
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any last suggestions?
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#44
yardguard

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Inside that RealTek folder is a folder called WinXp....Thats where your driver is....Lead the device manger wizard to that folder and select the Netrts51.INF file....and click ok...If that is the correct driver Windows will update your Nic.


HTH
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#45
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i can select the WinXp folder, but there are no sub folders to select. When I do select the WinXp folder and hit ok (to install) it says it could not find the necessary software.
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