[timj]

Hi,

I'm having major problems. On startup everything seems to go relatively normally until the desktop wallpaper is loaded. Then a dialogue box appears that says that system32 is killing explorer and also a .dll (box closes too quickly to read which .dll). I also get the system configuration box stating that I have made changes and the computer must be restarted.

I've ran a number of spyware removers and virus scanners and fied/delete files as recommended, but each time I run a scan I seem to get new spyware/trojan/virus warnings.

I hope I haven't done more damage than good while trying to fix this myself!

Tim

p.s. when I start in safe mode I cannot navigate in some programs using tab or arrow keys

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Can you click start then run or does it insist on being rebooted

[Retired Tech]

Can you click start then run or does it insist on being rebooted

[timj]

System32 box closes by itself. I can close the system configuration box by clicling "exit without restarting".

I should have added that I can get the complete desktop up by control/alt/delete, new topic, browse, then opening windows and clicking directly on explorer.

Tim

[Retired Tech]

Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD and get a blue bar, when the bar goes, reboot.

[timj]

I don't have an XP cd.

Tim

[Retired Tech]

This an option without using the XP CD

How to Start the System Restore tool at a command prompt

1. Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode with a command prompt.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:

A description of the Safe mode boot options in Windows XP

http://support.micro....com/kb/315222/


If you get a restore point, it will mean you would need to run the virus checks again.

Please go here:

http://www.geekstogo..._Log-t2852.html

Run all the programmes as advised then post a current Hijack This Log to the Malware Team


Let the Malware Team advise you about removing any viruses etc

[timj]

Thanks, I'll do as advised

Tim