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dodgey onboard sound?


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#1
nathan g

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hi,

I have an ASUS motherboard with onboard sound but when i play music i hear a crackling sound in the background and it sometimes skips.
It has been doing this since i got the PC about 2 weeks ago.
I have tried using several different music players including windows media player and winamp but nothing works.

Can this problem be fixed or do you think i should buy a seperate sound card?

Kind regards
Nathan Grimes
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#2
Retired Tech

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The skipping could be due to the connection speed not keeping up with the stream, you might improve this by opening media player, clicking tools, options, performance and setting the buffer size to 30 seconds then clicking apply.

Have you got the latest version of the BIOS for the motherboard and also the sound drivers
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#3
nathan g

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Im not sure if i have the latest drivers. It came with no disks regarding the onboard sound and i don t know if drivers have been downloaded.

What do you suggest i do apart from changing the buffer speed?

Kind regards
Nathan Grimes
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#4
Retired Tech

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All the drivers for onboard would be on the motherboard CD

You can download Everest Home here

http://www.lavalys.c...p?pid=1&lang=en

Click + next to computer then summary to look at multimedia and also display

You will then have the name of the audio driver and the video driver
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#5
nathan g

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ok.

i am at work at the moment but will try later on my pc.

I did get a motherboard driver cd but i assumed the company i bought the pc from would have already installed it.

Do you think there is a chance the company i bought the pc from did not install the drivers for the motherboard?

Kind regards
Nathan Grimes
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#6
Retired Tech

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If the sound has been this way since you got it then they may have missed them
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#7
nathan g

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So my best bet is to install the drivers i have got and if that doesnt work?

Kind reagrds
Nathan Grimes
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#8
Retired Tech

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It won't make it worse :tazz:

If you use Everest there may be better drivers around
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#9
nathan g

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OK thanks.

I will post the result later.

Kind regards
Nathan Grimes
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#10
nathan g

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Right i have changed the buffer to 30 on media player and it is slightly better but i still get crackling noise in the background.

all drivers i got with the PC are installed but the problem is still ocurring.

I have Everest but i am unfamiliar with it.

What shall i do?

Kind regards
Nathan Grimes
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#11
Retired Tech

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Open Everest, click + next to computer then summary, look through the list for multimedia and it will show you the installed sound driver, there may be a better one.
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#12
nathan g

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There is a different one there.

It is called SIS 7012 audio device, my normal audio device is called soundmax integrated audio.

What do i do with this different audio that everest has found?

Kind regards
Nathan Grimes
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#13
nathan g

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Do I click download driver for the different device that Everest has found?


Kind regards
Nathan Grimes
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#14
Retired Tech

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See if you can get the driver here

http://www.techspot....le/mirror/3312/
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#15
nathan g

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Sorry, my mistake, it is not a different device it is the original onboard audio that i already knew i had. I tried to click download driver and when i tried to install the driver an error message appeared that first said -536870397 and then i pressed OK and another one came up that said FAILED TO INSTALL AUDIO DRIVER FOR WINDOWS XP. SETUP WILL EXIT.

Would you reccommend that i buy a new seperate sound card?



Kind regards
Nathan Grimes
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