something has got my computer and wont let go. It runs slowly and when I connect to the internet with Mozilla, it cant find my home page and then 3 windows of Internet explorer open accessing page 63.246.131.130 which eventually ask me to click and download Activex.
Mozilla cant access any pages unless I try 3 times and then it takes ages - and eventually stops altogether.
I have Norton Antivirus 2004, updated. I have run Spybot, Ad-aware and CWShredder. They have all found something which I have deleted. However, problem still reoccurs.
I cannot access the internet with that computer (- not the one I am now using -) so cannot run the online virus scan or trojan scan.
I have just deleted all the temp files and have not tried reconnecting to the internet in case of additional infection as I have run HijackThis
Here is the Hijack this log. Any help gratefully received.
Logfile of HijackThis v1.98.2
Scan saved at 00:09:21, on 02/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZpAcer.EXE
C:\WINDOWS\system32\SystemStats.exe
C:\WINDOWS\system32\mpsvc.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\sites.exe
C:\WINDOWS\logs.exe
C:\WINDOWS\system32\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\gam.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\John\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://global.acer.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZpAcer.EXE
O4 - HKLM\..\Run: [System Stats] SystemStats.exe
O4 - HKLM\..\Run: [MP Services] mpsvc.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [winlogin.exe] C:\WINDOWS\paint.exe
O4 - HKLM\..\Run: [notepad.exe] C:\WINDOWS\sites.exe
O4 - HKLM\..\Run: [taskmgr.exe] C:\WINDOWS\logs.exe
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [nternet Explorer] iexplore.exe
O4 - HKLM\..\Run: [pmvux] C:\WINDOWS\pmvux.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe] C:\WINDOWS\gam.exe
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe
O4 - HKLM\..\RunServices: [System Stats] SystemStats.exe
O4 - HKLM\..\RunServices: [MP Services] mpsvc.exe
O4 - HKLM\..\RunServices: [nternet Explorer] iexplore.exe
O4 - HKLM\..\RunOnce: [MP Services] mpsvc.exe
O4 - HKLM\..\RunOnce: [nternet Explorer] iexplore.exe
O4 - HKCU\..\Run: [System Stats] SystemStats.exe
O4 - HKCU\..\Run: [MP Services] mpsvc.exe
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRA~1\FREEME~1\Fmempro.exe" autostart
O4 - HKCU\..\Run: [nternet Explorer] iexplore.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [MP Services] mpsvc.exe
O4 - HKCU\..\RunOnce: [nternet Explorer] iexplore.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe