I purchased a Dell Latitude CPI off of ebay. To get onto my network at school I need to have up to date virus software, I need to have service packs 1/2 from microsoft for XP, and I need to have all of my updates for XP.
I did all of that. After I installed Service pack II the computer froze. Then when I restarted it the computer said that it could not find bootable devices. Then it said there was no hard drive. I do not know anything about computers I have no clue how the hard drive just up and disappeared. Can anyone help me?
The seller is willing to take it back and replace the hard drive. I just want to know if there is anything that I could do before I send it back.
I really need this computer.
The attachment is the listing with the information. Can someone help me out?