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PSGUARD [CLOSED]


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#16
Trevuren

Trevuren

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  • Download the following self-extracting file smitRem.exe and save the file to your DESKTOP.
    • Double click the Smitrem.exe icon on your Desktop.
    • Then click Run>Start and a Smitrem folder will apear on your desktop also.
  • Place a shortcut to Panda ActiveScan on your desktop.

  • Download the trial version of Ewido Security Suite

  • Please read Ewido Setup Instructions
    • Install the program
    • Update the definitions to the newest files.
    • DO NOT RUN IT YET
  • Install Ad-Aware SE 1.06, follow these download and setup instructions.
  • REBOOT your computer in SafeMode by doing the following:
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    • Instead of Windows loading as normal, a menu should appear
    • Select the first option, to run Windows in Safe Mode.

  • Open the smitRem folder
    • Double click the RunThis.bat file to start the tool.
    • Follow the prompts on screen.
    • Wait for the tool to complete and disk cleanup to finish.

    NOTE:The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

  • Open Ad-aware and do a full scan. Remove all it finds.

  • Run Ewido:
    • Click on scanner
    • Click on Complete System Scan and the scan will begin.
    • NOTE: During some scans with ewido it is finding cases of false positives.
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
    • When the scan is finished, click the Save report button at the bottom of the screen.
    • Save the report to your desktop
    • Close Ewido
  • Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

  • REBOOT back into Normal Mode

  • Click the Panda ActiveScan shortcut
    • Do a full system scan.
    • Make sure the autoclean box is checked!
  • Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let me know if any problems persist.

Regards,

Trevuren

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#17
juicy1

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Incident Status Location

Possible Virus. No disinfected C:\Program Files\TrojanHunter 4.2\Tools\Process Viewer\ProcessViewer.exe
Possible Virus. No disinfected C:\WINDOWS\temp\ASHeuristic\ProcessViewer.exe.vir
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 3:56:55 PM, 8/20/2005
+ Report-Checksum: C4363994

+ Scan result:

C:\Documents and Settings\Brian Leung\Cookies\brian leung@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup


::Report End


smitRem log file
version 2.3

by noahdfear

The current date is: Sat 08/20/2005
The current time is: 14:35:03.66

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ShudderLTD key present! Running LTDFix!

ShudderLTD key was successfully removed! :tazz:


Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

logfiles


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN! :)


Logfile of HijackThis v1.99.1
Scan saved at 10:18:17 AM, on 8/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\TPSMain.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\DIGStream\digstream.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1124921329278
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#18
Trevuren

Trevuren

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Your log looks good. If you have no more malware-related problems that you are aware of, just give me the OK and we can start the final but essential cleanup procedures.

Trevuren
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#19
juicy1

juicy1

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Thanks.

I'm not sure what's wrong, but internet explorer still stops working after about 5 minutes of use. But if I use it in safe mode, it works fine...
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#20
Trevuren

Trevuren

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Your problem does not appear to be malware related. I suggest we complete the cleanup, close the topic and have you start a new topic in our Trusted Tech Forum

Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

2. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
  • Right-click "My Computer", and then left click "Properties".
  • Left click on "System Restore Tab"
  • Check box beside "Turn Off System Restore"
  • Left click on "Apply"
TO ENABLE SYSTEM RESTORE
  • Remove check mark from "Turn Off System Restore"
  • Click on "Apply"
Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

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#21
juicy1

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Thanks. I appreciate your help! Can you refer me to the technical support then?

Also, can you recommend a good registry cleaner? It appears I have a lot of registry problems when I did a free scan.
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#22
Trevuren

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Regseeker


Your topic is being moved to the Windows Forum



Attn: CLEAN LOG

Principal Complaint:

I'm not sure what's wrong, but internet explorer still stops working after about 5 minutes of use. But if I use it in safe mode, it works fine...


Pleae close topic when Resolved. Thanks


Trevuren
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#23
juicy1

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hello? can anyone help me?
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#24
Trevuren

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Sorry Juicy, the transfer did not happen as planned. I'll give it another shot.

Trevuren
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#25
Trevuren

Trevuren

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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