The problem, Is that when she starts her Computer and logs into XP All the Icons show an Unassociated File Icon, and when she attempts to start a program XP informs her that the file is unassociated. This can not be done. Do to nothing is able to opened or used except for the recycle bin.
I have had her restart the Computer in Safe Mode and the same exact problem is occurring there. I have had her restart with the last good boot, and once again the same problem. In fact I have had her restart in every safe mode possible. I have also attempted to have her access her system restore but do to the lack of programs starting this too is not an option.
I have had her attempt the system repair feature. And her Disk will not boot. And yes I have even had her go into the Bios and make sure that she had the proper settings for the Boot Priority, and even had her switch the Priority from being second to first, just hoping it would work and alas it did not work. I am not there with her, we live in different states. And I am trying my best to help her anyway I can. Normally this is a repair her husband would handle but he is overseas at the moment in Iraq Along with our other brave troops.
Any suggestions you can throw my way would be appreciated. I truly am at my wits end. Anything that could be helpful right now would be a god’s send. I really do not know what else to do.
Thank you very Much