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System Restore Issues


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#1
russell146

russell146

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I would like to try to run a Systems restore because my computer is having some problems since I I ran the XP update that is suggested on this website. I looked trough your forums to find out how to run system restore. I tried to use this link and what it suggested but when the computer reboots, it says that it was unable to restore and that no files were changed. Link:

http://support.micro...kb;en-us;304449

Any other suggestions on how to restore my computer?

Thanks
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#2
Retired Tech

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Which update is causing an issue

Have you tried different restore points
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#3
russell146

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Yes, it had a restore point from yesterday that I tried, then I tried one it had for Aug. 4th and then I even tried one from July. No luck. None of them worked
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#4
Retired Tech

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Then you can write that off as an option

You can remove the update to see if it helps
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#5
russell146

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okay, where do i go to do that?
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#6
Retired Tech

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Click start then control panel then add / remove, put a tick in show updates, look through the list for hotfixes, it will show the date you installed it so remove them chronologically until it improves

Probably worth checking the system files when you have removed them, click start, run, type sfc /scannow then press enter, you need the XP CD and get a blue bar, when the bar goes, reboot.

Try the PC for a while then go to Microsoft Update

http://update.micros...t.aspx?ln=en-us

Install fixes seperately until you find the errant one
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