[AdamH]

Hello, not sure where to begin.

Im trying to help a friend with her computer.

Its a Dell Inspiron 8600 Laptop.

1.5 ghz, Pentium M, 386mb of ram. running XP home ed. sp 2.


She received a memory page size error, called up dell support they walked her thru it, but somehow along the way her HD files got corrupted.

Windows error code : 0x00000024 (0x00190203, 0x83725160, 0x00000102, 0x00000000)

Ive tried running it in safe mode, get the same problem, (blue screen of death) ive tried using the recovery console located on the XP reinstallation cd provided by dell. not really sure what command i need to use besides (fixboot, fixmbr)

Does anyone know how i might be able to repair the partition so that i can retrieve the files i need?

Or some sort of software that i can use to extract the files to a different drive (external usb flash drive)


Thanks for your help.

Edited by AdamH, 17 August 2005 - 08:52 AM.

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Could be errors on the disk which need fixing with Checkdisk. Boot into the recovery console and at the command prompt type "chkdsk C: /f" (without quotes) and press ENTER. When it's completed (larger disks take longer to check so be prepared for a long wait if yours is 100Gb or more) reboot normally without the CD.

[pip22]

Could be errors on the disk which need fixing with Checkdisk. Boot into the recovery console and at the command prompt type "chkdsk C: /f" (without quotes) and press ENTER. When it's completed (larger disks take longer to check so be prepared for a long wait if yours is 100Gb or more) reboot normally without the CD.

[AdamH]

For some reason ever since this happened. Trying to access anything on the computer, Cd rom, or any bootable feature, takes a really long time.


Its taken 20 minutes to load the Recovery Console so far, and its not even loaded yet.

[AdamH]

Could be errors on the disk which need fixing with Checkdisk. Boot into the recovery console and at the command prompt type "chkdsk C: /f" (without quotes) and press ENTER. When it's completed (larger disks take longer to check so be prepared for a long wait if yours is 100Gb or more) reboot normally without the CD.

/f doesnt exsist?

The only options that are available is "/r" and "/p"