[Jhayzmine]

I would really appreciate any help, my biggest problem is winfixer, no matter what I do I can't seem to get rid of it. Also I deleted some other ad and spy ware and now at start up i get "can't find xxx.dll" I'm assuming these are in the registry keys somewhere. Thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 11:07:38 AM, on 8/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\U2FuZGVl\command.exe
C:\WINDOWS\system32\rundll32.exe
C:\CFusionMX7\runtime\bin\jrunsvc.exe
C:\CFusionMX7\db\slserver54\bin\swagent.exe
C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
C:\CFusionMX7\db\slserver54\bin\swsoc.exe
C:\CFusionMX7\runtime\bin\jrun.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\jre\bin\java.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2server.exe
C:\WINDOWS\System32\WScript.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\etb\pokapoka63.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2index.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\WINDOWS\system32\wuauclt.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sandee\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.type2find.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.type2find.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.type2find.com/sp2.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.type2find.com/sp2.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OSS] c:\windows\system32\rk.exe -boot
O4 - HKLM\..\Run: [seeve] C:\WINDOWS\seeve.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\system32\wintask.exe
O4 - HKLM\..\Run: [ttupt] C:\WINDOWS\ttupt.exe
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\bpqraa.exe reg_run
O4 - HKLM\..\Run: [lanbrup] C:\WINDOWS\system32\lanbrup.exe
O4 - HKLM\..\Run: [System service63] C:\WINDOWS\etb\pokapoka63.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PrivacyScanner] C:\Program Files\Privacy Champion\pscan.exe
O4 - HKCU\..\Run: [uselho] C:\WINDOWS\system32\uselho.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: iruk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...Bridge-c139.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.../ST/ActiveX.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105577398000
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O20 - Winlogon Notify: policies - C:\WINDOWS\system32\nsmkcert.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U2FuZGVl\command.exe
O23 - Service: ColdFusion MX 7 Application Server - Macromedia Inc. - C:\CFusionMX7\runtime\bin\jrunsvc.exe
O23 - Service: ColdFusion MX 7 ODBC Agent - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swagent.exe
O23 - Service: ColdFusion MX 7 ODBC Server - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
O23 - Service: ColdFusion MX 7 Search Server - Unknown owner - C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe" -cfg "C:\CFusionMX7\verity\k2\common\verity.cfg" -ntstart 1 (file missing)
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Maya 6 PLE Documentation Server (mple6docserver) - Unknown owner - C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe" -s "C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.

[Buckeye_Sam]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.

[Jhayzmine]

Logfile of HijackThis v1.99.1
Scan saved at 10:00:15 AM, on 8/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\U2FuZGVl\command.exe
C:\CFusionMX7\runtime\bin\jrunsvc.exe
C:\CFusionMX7\db\slserver54\bin\swagent.exe
C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
C:\CFusionMX7\db\slserver54\bin\swsoc.exe
C:\CFusionMX7\runtime\bin\jrun.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\jre\bin\java.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2server.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2index.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sandee\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.type2find.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.type2find.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.type2find.com/sp2.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.type2find.com/sp2.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - Default URLSearchHook is missing
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ttupt] C:\WINDOWS\ttupt.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [dnam] C:\WINDOWS\system32\d140113.a.Stub.EXE
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [uselho] C:\WINDOWS\system32\uselho.exe
O4 - HKCU\..\Run: [cpumpo] C:\WINDOWS\system32\cpumpo.exe
O4 - HKCU\..\RunOnce: [cpumpo] C:\WINDOWS\system32\cpumpo.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip....pGameLoader.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} - http://www.icannnews.../ST/ActiveX.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105577398000
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U2FuZGVl\command.exe
O23 - Service: ColdFusion MX 7 Application Server - Macromedia Inc. - C:\CFusionMX7\runtime\bin\jrunsvc.exe
O23 - Service: ColdFusion MX 7 ODBC Agent - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swagent.exe
O23 - Service: ColdFusion MX 7 ODBC Server - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
O23 - Service: ColdFusion MX 7 Search Server - Unknown owner - C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe" -cfg "C:\CFusionMX7\verity\k2\common\verity.cfg" -ntstart 1 (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Maya 6 PLE Documentation Server (mple6docserver) - Unknown owner - C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe" -s "C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe

[Buckeye_Sam]

First we need to download and prepare some tools that we will need to fix your problem.

• Please download Ewido Security Suite
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
  • Exit ewido. DO NOT scan yet.
  If you are having problems with the updater, you can use this link to manually update ewido.
  Ewido Manual Updates
  
  
• Please download Adaware SE 1.06
  Install Adaware and check for updates, but don't run it yet.
  
  
• Please download CleanUp 4.0
  Install CleanUp, but don't run it yet.

==============


Now that you have the right tools we can start fixing your problem.

Please make sure that you can View Hidden Files


Please print out these instructions as the rest of this fix must be done in Safe mode and you won't be able to access the Internet.

Please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

* if you have trouble getting into Safe mode go here for more info.


=============


Once in Safe mode, follow these steps:

• Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.
  
  R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.type2find.com/sp2.php
  R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.type2find.com/sp2.php
  R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.type2find.com/sp2.php
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
  R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.type2find.com/sp2.php
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
  R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
  R3 - Default URLSearchHook is missing
  O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
  O4 - HKLM\..\Run: [ttupt] C:\WINDOWS\ttupt.exe
  O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
  O4 - HKLM\..\Run: [dnam] C:\WINDOWS\system32\d140113.a.Stub.EXE
  O4 - HKCU\..\Run: [uselho] C:\WINDOWS\system32\uselho.exe
  O4 - HKCU\..\Run: [cpumpo] C:\WINDOWS\system32\cpumpo.exe
  O4 - HKCU\..\RunOnce: [cpumpo] C:\WINDOWS\system32\cpumpo.exe
  O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U2FuZGVl\command.exe
  
  
  
• Delete these files (Do not be concerned if they do not exist);
  
  
  C:\WINDOWS\ttupt.exe
  C:\WINDOWS\system32\d140113.a.Stub.EXE
  C:\WINDOWS\system32\uselho.exe
  C:\WINDOWS\system32\cpumpo.exe
  C:\WINDOWS\U2FuZGVl\command.exe
  C:\Program Files\E2G <-- delete this folder
  
  
  
  
• Run CleanUp 4.0. This will remove all of your temp files.
  
  
• Open Ad-aware and do a full scan. Remove everything that it finds.
  
  
• Run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan it will prompt you to clean files, click OK
  • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop.
  • Close Ewido.
  
  
• Reboot back into normal mode.
  
  
• Please run this online virus scan - Panda Virus Scan
  • Make sure it is set to clean automatically.
  • There may be files that this scan will not remove. Please save that information to include in your next post.
  
  
• Reboot your computer and post the following information in your next reply:
  • A new Hijackthis log
  • The Ewido log
  • The log from Panda online virus scan

Let me know how things are running and what problems you are still having.

[Jhayzmine]

Here is the HijackThis log. It seems as if everything is working good now.

Logfile of HijackThis v1.99.1
Scan saved at 3:20:35 PM, on 8/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\U2FuZGVl\command.exe
C:\WINDOWS\Explorer.EXE
C:\CFusionMX7\runtime\bin\jrunsvc.exe
C:\CFusionMX7\db\slserver54\bin\swagent.exe
C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
C:\CFusionMX7\db\slserver54\bin\swsoc.exe
C:\CFusionMX7\runtime\bin\jrun.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\jre\bin\java.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\SiSUSBrg.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2server.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2index.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\imapi.exe
C:\Documents and Settings\Sandee\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip....pGameLoader.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} - http://www.icannnews.../ST/ActiveX.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105577398000
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U2FuZGVl\command.exe
O23 - Service: ColdFusion MX 7 Application Server - Macromedia Inc. - C:\CFusionMX7\runtime\bin\jrunsvc.exe
O23 - Service: ColdFusion MX 7 ODBC Agent - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swagent.exe
O23 - Service: ColdFusion MX 7 ODBC Server - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
O23 - Service: ColdFusion MX 7 Search Server - Unknown owner - C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe" -cfg "C:\CFusionMX7\verity\k2\common\verity.cfg" -ntstart 1 (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Maya 6 PLE Documentation Server (mple6docserver) - Unknown owner - C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe" -s "C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe

[Jhayzmine]

Incident Status Location

Adware:adware/pacimedia No disinfected C:\Documents and Settings\Sandee\Favorites\1111\1111.url
Security Risk:HackTool/Gendel.ANo disinfected C:\Program Files\Jummpa Software\setup\gendel32.ex_
Possible Virus. No disinfected C:\Program Files\Listen Rhapsody\xviews.dll
Possible Virus. No disinfected C:\Program Files\TrojanHunter 4.2\Tools\Process Viewer\ProcessViewer.exe
Adware:Adware/PurityScan No disinfected C:\RECYCLER\S-1-5-21-166745521-3308722516-1316817595-500\Dc3\emia.exe
Adware:adware/bookedspace No disinfected C:\WINDOWS\cfgmgr52.ini
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\etb\xml\images\casino.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\etb\xml\images\dating.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\etb\xml\images\drugs.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\etb\xml\images\fav.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\etb\xml\images\virus.bmp
Adware:Adware/ClkOptimizer No disinfected C:\WINDOWS\system32\datadx.dll
Adware:Adware/QoolShown No disinfected C:\WINDOWS\system32\mdxnrrq.exe
Adware:Adware/AlwaysupdatednewsNo disinfected C:\WINDOWS\system32\shopinst.exe
Possible Virus. No disinfected C:\WINDOWS\Temp\ASHeuristic\ProcessViewer.exe.vir
Possible Virus. No disinfected C:\WINDOWS\Temp\ASHeuristic\xviews.dll.vir
Virus:W32/Netsky.D.worm Disinfected D:\My_Webs\HipHopStylz_web\hiphop\homedir\tmp\mail\hiphopstylz.com\info\inbox[document_word.pif]
Virus:W32/Netsky.D.worm Disinfected D:\My_Webs\HipHopStylz_web\hiphop\homedir\tmp\mail\hiphopstylz.com\info\inbox[your_website.pif]
Virus:W32/Netsky.D.worm Disinfected D:\My_Webs\HipHopStylz_web\hiphop\homedir\tmp\mail\hiphopstylz.com\info\inbox[document_word.pif]
Virus:W32/Netsky.D.worm Disinfected D:\My_Webs\HipHopStylz_web\hiphop\homedir\tmp\mail\hiphopstylz.com\info\inbox[your_document.pif]
Virus:W32/Netsky.D.worm Disinfected D:\My_Webs\HipHopStylz_web\hiphop\homedir\tmp\mail\hiphopstylz.com\support\inbox[your_details.pif]
Virus:W32/Netsky.D.worm Disinfected D:\My_Webs\HipHopStylz_web\hiphop\homedir\tmp\mail\hiphopstylz.com\support\inbox[message_details.pif]
Virus:W32/Netsky.D.worm Disinfected D:\My_Webs\HipHopStylz_web\hiphop\homedir\tmp\mail\hiphopstylz.com\support\inbox[document_full.pif]
Virus:W32/Netsky.D.worm Disinfected D:\My_Webs\HipHopStylz_web\hiphop\homedir\tmp\mail\hiphopstylz.com\support\inbox[document_word.pif]
Virus:W32/Sober.M.worm Disinfected D:\My_Webs\platinumlifeproductions_web\backup\mail\platinumlifeproductions.com\rizzatti\inbox[text.zip][doc_data-text.txt .pif]
Virus:W32/Sober.M.worm Disinfected D:\My_Webs\platinumlifeproductions_web\backup\mail\platinumlifeproductions.com\rizzatti\inbox[register_text.zip][doc_data-text.txt .pif]
Virus:W32/Sober.M.worm Disinfected D:\My_Webs\platinumlifeproductions_web\backup\mail\platinumlifeproductions.com\rizzatti\inbox[header_text.zip][doc_data-text.txt .pif]
Virus:W32/Sober.M.worm Disinfected D:\My_Webs\platinumlifeproductions_web\backup\mail\platinumlifeproductions.com\rizzatti\inbox[indictment_cit2957.zip][doc_data-text.txt .pif]

[Jhayzmine]

Here is the ewido scan, but I accidently ran it before ad-aware instead of after.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 12:33:59 PM, 8/23/2005
+ Report-Checksum: 93E2CB17

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{6EC11407-5B2E-4E25-8BDF-77445B52AB37} -> Spyware.VX2 : Cleaned with backup
HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{6EC11407-5B2E-4E25-8BDF-77445B52AB37} -> Spyware.VX2 : Cleaned with backup
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3643ABC2-21BF-46B9-B230-F247DB0C6FD6} -> Spyware.E2Give : Cleaned with backup
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3643ABC2-21BF-46B9-B230-F247DB0C6FD6} -> Spyware.E2Give : Cleaned with backup
:mozilla.9:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.15:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.16:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.25:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.26:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.27:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.30:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.31:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Tradedoubler : Cleaned with backup
:mozilla.33:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.36:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Sitestat : Cleaned with backup
:mozilla.51:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.52:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.53:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.54:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.55:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.58:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.66:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.67:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.68:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.69:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.82:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.83:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.84:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.85:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.86:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.87:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.88:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.89:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.90:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.91:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.92:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.93:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.94:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.95:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.96:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.97:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.98:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.99:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.100:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.101:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.102:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.103:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.104:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.105:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.106:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.107:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.108:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.109:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.110:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.111:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.112:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.113:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.114:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.115:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.116:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.117:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.118:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.119:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.122:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.123:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.124:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.125:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.126:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.127:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.128:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.129:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.130:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.131:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.146:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.147:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.148:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.149:C:\Documents and Settings\Sandee\Application Data\Netscape\NSB\Profiles\hrmvu79r.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\WINDOWS\system32\kwgab.dat -> TrojanDownloader.Qoologic.ac : Cleaned with backup
C:\WINDOWS\system32\wυcrtupd.exe -> Spyware.PurityScan : Cleaned with backup


::Report End

[Buckeye_Sam]

Just a little more cleaning up to do and you should be ok.

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U2FuZGVl\command.exe



Reboot into Safe mode and delete these files:

C:\WINDOWS\U2FuZGVl\command.exe
C:\Documents and Settings\Sandee\Favorites\1111\1111.url
C:\Program Files\Jummpa Software <-- delete this folder unless you are familiar with this program and want to keep it.
C:\WINDOWS\cfgmgr52.ini
C:\WINDOWS\etb <-- delete this folder
C:\WINDOWS\system32\datadx.dll
C:\WINDOWS\system32\mdxnrrq.exe
C:\WINDOWS\system32\shopinst.exe



Reboot back to normal mode and post a new hijackthis log. Let me know how things are running for you now. Any problems?

[Jhayzmine]

Hopefully there isn't anything left but take a look. Thank you so much for your help, everything seems to be running fine now. Let me know if there is anything else.

Logfile of HijackThis v1.99.1
Scan saved at 4:29:41 PM, on 8/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\CFusionMX7\runtime\bin\jrunsvc.exe
C:\CFusionMX7\db\slserver54\bin\swagent.exe
C:\CFusionMX7\runtime\bin\jrun.exe
C:\WINDOWS\Explorer.EXE
C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
C:\CFusionMX7\db\slserver54\bin\swsoc.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\jre\bin\java.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2server.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2index.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sandee\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip....pGameLoader.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} - http://www.icannnews.../ST/ActiveX.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105577398000
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U2FuZGVl\command.exe (file missing)
O23 - Service: ColdFusion MX 7 Application Server - Macromedia Inc. - C:\CFusionMX7\runtime\bin\jrunsvc.exe
O23 - Service: ColdFusion MX 7 ODBC Agent - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swagent.exe
O23 - Service: ColdFusion MX 7 ODBC Server - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
O23 - Service: ColdFusion MX 7 Search Server - Unknown owner - C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe" -cfg "C:\CFusionMX7\verity\k2\common\verity.cfg" -ntstart 1 (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Maya 6 PLE Documentation Server (mple6docserver) - Unknown owner - C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe" -s "C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe

[Buckeye_Sam]

Click Start -> Run -> (type) services.msc

Scroll down and find the service called Command Service When you find it, double-click on it. In the next window that opens, click the Stop button(if available), then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


Run Hijackthis and click on Open the Misc Tools section -> Delete an NT Service
Copy and paste this into the text box and click OK.

cmdService


Reboot and post a new hijackthis log.

[Jhayzmine]

Logfile of HijackThis v1.99.1
Scan saved at 10:07:13 AM, on 8/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\CFusionMX7\runtime\bin\jrunsvc.exe
C:\WINDOWS\Explorer.EXE
C:\CFusionMX7\db\slserver54\bin\swagent.exe
C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
C:\CFusionMX7\runtime\bin\jrun.exe
C:\CFusionMX7\db\slserver54\bin\swsoc.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\jre\bin\java.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2server.exe
C:\CFusionMX7\verity\k2\_nti40\bin\k2index.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Sandee\Desktop\hijackthis\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip....pGameLoader.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} - http://www.icannnews.../ST/ActiveX.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105577398000
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ColdFusion MX 7 Application Server - Macromedia Inc. - C:\CFusionMX7\runtime\bin\jrunsvc.exe
O23 - Service: ColdFusion MX 7 ODBC Agent - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swagent.exe
O23 - Service: ColdFusion MX 7 ODBC Server - Unknown owner - C:\CFusionMX7\db\slserver54\bin\swstrtr.exe
O23 - Service: ColdFusion MX 7 Search Server - Unknown owner - C:\CFusionMX7\verity\k2\_nti40\bin\k2admin.exe" -cfg "C:\CFusionMX7\verity\k2\common\verity.cfg" -ntstart 1 (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Maya 6 PLE Documentation Server (mple6docserver) - Unknown owner - C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe" -s "C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe

[Buckeye_Sam]

That did it! Your log is clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
  
  You can find instructions on how to enable and reenable system restore here:
  
  Managing Windows Millenium System Restore
  
  or
  
  Windows XP System Restore Guide
  
  Renable system restore with instructions from tutorial above
  
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
  
  See this link for a listing of some online & their stand-alone antivirus programs:
  
  Virus, Spyware, and Malware Protection and Removal Resources
  
  
• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
  
  A tutorial on installing & using this product can be found here:
  
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

[Jhayzmine]

Thank you sooooo much for your help. But your forgot one thing about keeping your system clean.

11. Don't let children use your computer

that's how this all started for me. I will password protect it from now on.
Again thank you very much, I really appreciate your help.

[Buckeye_Sam]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.