Anyone please help
Please Help ITunes Wont open
Started by
BigBucksT
, Aug 17 2005 01:36 PM
#1
Posted 17 August 2005 - 01:36 PM
Anyone please help
#2
Posted 21 August 2005 - 04:50 AM
I have the same problem. When i click to launch ITunes nothing happends. I have tried reinstalling Itunes and Ipod and still the same problem. Anyone Help please
#3
Posted 21 August 2005 - 11:50 AM
Hey man I fixed the problem. If you have norton Antivirus disable it. Then open ITunes and it should open. When it opens then you can put Your AntiVirus back on.
#4
Posted 21 August 2005 - 02:28 PM
i tired it and it still wont open
when i used itunes before it didnt have this problem with closing norton to open it. i dunno but thanks for the suggestion
when i used itunes before it didnt have this problem with closing norton to open it. i dunno but thanks for the suggestion
#5
Posted 21 August 2005 - 06:37 PM
Yeah i know it just started happening to me too. Never used to do it. Maybe it was becaiuse of a download I did from Microsoft for security. Did you ever download anything from microsoft or Norton recently?
I wish I knew what to do. Go to the ITunes forum and read about it. Thats what I did and it helped me.
Sorry I couldnt help.
I wish I knew what to do. Go to the ITunes forum and read about it. Thats what I did and it helped me.
Sorry I couldnt help.
#6
Posted 23 August 2005 - 03:55 PM
Hey man i tried what you suggested again when i restarted my computer and it worked! thanks.
im still having problems with my computer though.
do you have problems with programs updating and freezing up? or not going anywhere with the updates and unable to close the program afterwards?
and yes i have downloaded a update from automatic updates and downloaded new norton definitions.
not sure what the problem is though. my computers been acting up recently but thanks for the tip!
im still having problems with my computer though.
do you have problems with programs updating and freezing up? or not going anywhere with the updates and unable to close the program afterwards?
and yes i have downloaded a update from automatic updates and downloaded new norton definitions.
not sure what the problem is though. my computers been acting up recently but thanks for the tip!
#7
Posted 23 August 2005 - 06:40 PM
Hey Man glad i could help. I do have that problem now. When I log off or try to shut down my computer it goes so slow. Sometimes it wont even shut down so I have to turn the power off. I know I am not the only one with this problem because I talked with a rep at my local Apple store. It definitely is either a microsoft or Norton download patch that is interfering with ITunes.
I will try to solve it and if I come up with anything new I will post it
I will try to solve it and if I come up with anything new I will post it
#8
Posted 23 August 2005 - 07:50 PM
Oh man i have the same problem. i posted the problem in the malware removal forum and haven't gotten any help yet. instructions saids to wait at least 5 days so as soon as i get any help ill be sure to pass it on.
#9
Posted 27 August 2005 - 10:15 PM
Hey man, i got the problem fixed. for me it was just configuring nortons personal firewall.
open norton anti virus, click on the personal firewall tab, click configure, click on the programs tab, and uncheck "turn on automatic program control" press ok and try it.
with this i was able to turn on itunes without shutting off any of nortons security and it resolved the windows slow shut down issue.
hope this works for you!
open norton anti virus, click on the personal firewall tab, click configure, click on the programs tab, and uncheck "turn on automatic program control" press ok and try it.
with this i was able to turn on itunes without shutting off any of nortons security and it resolved the windows slow shut down issue.
hope this works for you!
#10
Posted 28 August 2005 - 03:23 PM
Oh Holy Cow I could kiss you.
It works man it really works.
Thank You so much. I now dont have to be on ITunes without the protection of Norton.
Thanks again xxfntmxx
#11
Posted 20 September 2005 - 01:12 PM
I also have the problem with norton and itunes. If norton is enabled fully, itunes will load in the task manager but not appear. If I disable internet security, itunes will load and work. After itunes has loaded and connected to the music store, if I enable norton again, then itunes will not be able to access the music store. If I try and configure itunes in norton firewall settings, norton crashes, if want to try and view logs, norton crashes. What am I to do. I tried the fix above and that didn't work. Please help
#12
Posted 20 September 2005 - 07:25 PM
I wish I could help you but I need help myself. I fixed the problem with ITunes 4.6 but when they released ITunes 5 it started doing the same thing. I have no idea what to do to solve it but disable Norton. If anyone knows what to do please help us all.
ALL I AM IS A SIMPLE CUBAN
#13
Posted 21 September 2005 - 08:52 AM
Ok I also uninstalled Itunes 5.0 and went back to 4.8. I went on Norton's chat support and they directed me to uninstall Norton completley and reinstall. This aparantly solved my problem because I can now use Itunes.
#14
Posted 09 October 2005 - 11:00 AM
hi everyone, ihave the same problems with itunes, "it wont open".
have tried turning off the firewall things in norton but it still wont work
im not very computer litterate so can someone help me
cheers
have tried turning off the firewall things in norton but it still wont work
im not very computer litterate so can someone help me
cheers
#15
Posted 08 January 2006 - 07:33 PM
Two things...you can add exceptions to your firewall rules or to Norton's Firewall exceptions...you can add by port used or application in Windows Firewall.
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