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WIn Fixer and more [CLOSED]


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#16
don77

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We have one more fix to make with HJT

Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

O4 - HKLM\..\Run: [FLZDGGC] C:\WINDOWS\SYSTEM\FLZDGGC.EXE


Reboot,

Go to Add/Remove programs and remove Nortons

After it is uninstalled you can go Here and download AVG,

Make sure it updates and run a full system scan with it

Post back a fresh HJT log when done please
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#17
metaxy6

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OK - did as you said. Got the flzdgcc, ran full scan w AVG (52 infections!!)

Here's the fresh HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:09:10 PM, on 8/20/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPCLIENT.EXE
C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPMON32.EXE
C:\PROGRAM FILES\SBC SELF SUPPORT TOOL\SMARTBRIDGE\MOTIVESB.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.marriott.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F1 - win.ini: run=hpfsched
N1 - Netscape 4: user_pref("browser.startup.homepage", ""); (C:\Program Files\Netscape\Users\mzheng\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\Directcd.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CREATECD\CREATE~1.EXE -r
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: SoftStuff Wallpaper Changer.lnk = C:\Softstuf\softstrt.exe
O4 - Startup: America Online 5.0 Tray Icon.lnk = C:\America Online 5.0\aoltray.exe
O4 - Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npswf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.marriott.att.net
O16 - DPF: {9BB641DB-045B-42B4-BAE2-CBAAD66B0CC4} (Spotlife Composer) - http://yahoo.spotlif...23/SLCmpser.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181.../proxy/CCMP.cab
O16 - DPF: {4226E9B7-D637-40E8-893A-13298AB41477} - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.c...bio5_3_16_0.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://webexevents....ent/ieatgpc.cab
O16 - DPF: {BF116476-3238-4EDA-A2D7-6D6814EF0DEC} (Quicksilver Class) - http://scpwbb.ops.pl...quicksilver.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = uchicago.edu
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 128.135.4.2,128.135.12.73,128.135.72.200
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#18
don77

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Did AVG clean the infections it found ?

Still see Nortons in your log Go Here Scroll down to "To download and run Rnav2003.exe" follow the instructions,
Post back a fresh log when done please,

Also
Run a free online scan with ActiveScan
Make sure you check the 'Disinfect automatically' option in Active scan, Let us know what Active finds if anything
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#19
metaxy6

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Norton: Did the Rnav. There was a message about script blocking.

Yes, AVG 'healed' the infections.

Unfortunately, I continue to fail at Active Scan. I think it has something to do w the Active X controls. I posted elsewhere on what to do about these, but the remedy suggested seems not to have worked.

Should I use House Call?

Here is the latest HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:44:08 PM, on 8/20/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPCLIENT.EXE
C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPMON32.EXE
C:\PROGRAM FILES\SBC SELF SUPPORT TOOL\SMARTBRIDGE\MOTIVESB.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.marriott.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F1 - win.ini: run=hpfsched
N1 - Netscape 4: user_pref("browser.startup.homepage", ""); (C:\Program Files\Netscape\Users\mzheng\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\Directcd.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CREATECD\CREATE~1.EXE -r
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: SoftStuff Wallpaper Changer.lnk = C:\Softstuf\softstrt.exe
O4 - Startup: America Online 5.0 Tray Icon.lnk = C:\America Online 5.0\aoltray.exe
O4 - Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npswf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.marriott.att.net
O16 - DPF: {9BB641DB-045B-42B4-BAE2-CBAAD66B0CC4} (Spotlife Composer) - http://yahoo.spotlif...23/SLCmpser.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181.../proxy/CCMP.cab
O16 - DPF: {4226E9B7-D637-40E8-893A-13298AB41477} - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.c...bio5_3_16_0.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://webexevents....ent/ieatgpc.cab
O16 - DPF: {BF116476-3238-4EDA-A2D7-6D6814EF0DEC} (Quicksilver Class) - http://scpwbb.ops.pl...quicksilver.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = uchicago.edu
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 128.135.4.2,128.135.12.73,128.135.72.200
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#20
don77

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Yes give Trend another run, I just wanted to get a 2nd opinion on making sure we got all the infections,

I would have figured this was all part of Nortons and would have gone away when you uninstalled it ?
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg


Let me look into the activeX issue,
Have to run for a bit ,
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#21
metaxy6

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ya, the message at the start of the removal suggested that it couldn't remove the script blocker. anyways, hope it doesn't interfere with trend micro.

let me know if you think i should do anything manually with it.
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#22
don77

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Lets give this a shot
At the top of Internet Explorer go to Tools >Internet Options >Security >Custom Level
Scroll down to the following Run ActiveX controls and plug-ins, make sure Enable is checked,
scroll to Script ActiveX controls marked safe for scripting Make sure Enable is checked,

See if Active scan will run now
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#23
metaxy6

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No dice on the Active Scan. Adjusting Internet Options was the first thing I tried when I had trouble. Have tried it several times and it just won't take.
Someone on here suggested a command from the start menu, but that has not worked either.

Now I'm having dificulty proceeding with House Call's cleaning function.
The program freezes after prompting me for a "ticket" to clean the infections it found.
I actually got as far as completing info to get a ticket on 2nd try, but then it just froze up again.

I know its a pain to deal with all of these minor complications.
I don't think I've said how much I appreciate all your help.

Edited by metaxy6, 21 August 2005 - 03:24 AM.

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#24
don77

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Have tried it several times and it just won't take.


Are you changing them and the they reset again ?
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#25
don77

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I think I just realized what your saying,

At the top of Internet Explorer go to Tools >Internet Options >Security >Custom Level <--- Make sure you check Custom Level and not Default, After checking the setting same as above clickApply Click OK

Close out Internet Explorer then reopen it and see if you can run Active Scan
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#26
metaxy6

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This is just what I've done, several times to be sure that it is not resetting automatically or anything, closing out and reopening IE each time.

Perhaps you noticed in the HJT log: <<O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -http://www.pandasoftware.com/activescan/as5free/asinst.cab>>

Could this be cause of the problem?

I continue to have troubles with ticketing in Trend Micro. Each scan takes about
1 1/2 hrs, and then come to the end and can't fix - and I've tried several times.

Frustrating and time consuming.
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#27
metaxy6

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So, here's the state of things:

Apparently Trend Micro wants people to pay for the tickets needed to clean infections.
I still can't run Active Scan.

AVG has identified 6 viruses on its latest scan. I'm not sure how to proceed - should I have it "heal" them, remove them to the vault, or delete?

They are all Java/ByteVerify and all located in the .jpi cache.



If Trend Micro's website were more helpful, I would actually consider purchasing the tickets necessary for cleaning the infections that it finds on scanning. But they don't really describe how to do this and I've looked around quite a bit.

Is there another way I can deal with the infections it finds?
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#28
metaxy6

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oh, and what am i supposed to do w the files already in the avg vault? leave them there? heal? delete?
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#29
don77

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Ok lets see if we can get rid of the Java/ByteVerify

From the Start button, click Settings> Control Panel
In the Control Panel, open the "Java Plug-in Control Panel"
Select the Cache Tab
Click the Clear button inside the Cache Tab, which will clear your JRE cache directory,

Run another scan with AVG

I m still looking into the Active X issue
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#30
don77

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Ok letes try a couple things,
Lets clear out Temp files and see if that makes a difference
Start Internet Explorer.
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Settings.
Click Delete Files.
Click OK.
Click Delete Cookies.
Click OK.
Under History, click Clear History, and then click Yes.
Click OK.

Refresh your page and see if Active will run now,

If not lets try a update or repair,

Gi Here Follow the promts and download Windows Script

After its done reboot and see if you can run an online scan
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