I assessed safemode & ran my anti-virus software & everything looked okay-no virus or errors or corrections.
Prior to running the check nothing would respond, now the start menu responds & I can shutdown normally. However if I try to open a program or log onto the internet then I have to "hard shutdown", the hourglass just spins slowly or very slowly, but nothing happens.
I also tried running in debug mode & the programs don't respond.
Please tell me what else I can try or what's happening and what to do to fix the problem?