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XP shutdown/startup problem


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#1
GovtCheese

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My computer won't shut down whenever I tell it to, it'll get to the last blue screen where it says "Windows is saving settings" and just gets stuck. I have to hold the power button to get it to turn off.

Also, whenever I start my computer up, it freezes up 9 out of 10 times before everything is loaded at startup. Thing is, whenever it DOESN'T freeze, it works just fine. It's just getting it going that's the problem...

Does anyone have an idea of what could be causing this? Thanks in advance!
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#2
Johanna

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Control Panel>System>Hardware>Device Mgr

See any error symbols? Sounds like you have a driver clogging up the works. If there are no errors, unplug every peripheral and reboot- it's gonna be trial and error, but you may get lucky right off. Also have a look in your event logs (Admin Tools)

Johanna
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#3
GovtCheese

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No problems there...

I ran a virus scan a few days ago, and nothing was found.

It's odd because once it boots, it runs just like it's supposed too...

Any other suggestions?
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#4
Retired Tech

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To check for a couple of things, click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and get a blue bar, after the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

It will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this when it get to the desktop, the system files and the hard drive will be as they should

It may have been looking for files from a programme you have uninstalled
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