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Virus removal [RESOLVED]


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#1
TEASEL

TEASEL

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All suggested remedial steps have been taken but
(1) loading error EGBACCESS_1058.dll occurs
(2) AVG identifies a msclock32.dll virus but can't remove it
(3) Windows 98 won't shut down
Any help will be much appreciated. My 75 yr old brain is approaching melt down


Logfile of HijackThis v1.99.1
Scan saved at 17:30:13, on 18/08/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\KMAESTRO\KMAESTRO.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\FEOWZTR.EXE
C:\PROGRAM FILES\IISYSTEM WIPER\SYSTEMWIPER.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\AHIJACK\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.parachutemusic.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 5 Korowai st , Tauranga
F1 - win.ini: run=PTLSEQ.CPL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [KeyMaestro] C:\KMAESTRO\KMaestro.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Hot_Tarts_mc] C:\Program Files\Video1\Dialers\Hot_Tarts_mc\Hot_Tarts_mc.exe /dontdial
O4 - HKLM\..\Run: [feowztr] c:\windows\system\feowztr.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1058.dll,InstantAccess
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.citynews....sCamControl.ocx
O16 - DPF: {31DDC1FD-CEA3-4837-A6DC-87E67015ADC9} - http://akamai.downlo...sysnet32_EN.cab
O16 - DPF: {BFC9677B-8006-4336-9D49-2C797AEFCB9E} - http://akamai.downlo...ACCESS_1058.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
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#2
therock247uk

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1. Make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://www.xtra.co.n...1916458,00.html

2. Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

3. While in safemode open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.


R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O4 - HKLM\..\Run: [Hot_Tarts_mc] C:\Program Files\Video1\Dialers\Hot_Tarts_mc\Hot_Tarts_mc.exe /dontdial
O4 - HKLM\..\Run: [feowztr] c:\windows\system\feowztr.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1058.dll,InstantAccess
O16 - DPF: {31DDC1FD-CEA3-4837-A6DC-87E67015ADC9} - http://akamai.downlo...sysnet32_EN.cab
O16 - DPF: {BFC9677B-8006-4336-9D49-2C797AEFCB9E} - http://akamai.downlo...ACCESS_1058.cab

4. Delete the folders. (if present)

C:\Program Files\Video1\

5. Delete the files. (if present)

c:\windows\system\feowztr.exe

These files might either be found in C:\ C:\Windows or C:\Windows\System32 if found delete.

EGDACCESS_1058.dll

6. Reboot and post a new Hijackthis log here in a reply.
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#3
TEASEL

TEASEL

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Thank you Therock247uk for your valuable help. The PC seems to be running normally now but your comment on the following HijackThis log, taken after repairs, would be appreciated. Teasel :tazz:

Logfile of HijackThis v1.99.1
Scan saved at 17:50:31, on 19/08/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\KMAESTRO\KMAESTRO.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\AHIJACK\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xtra.co.nz/home
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
F1 - win.ini: run=PTLSEQ.CPL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [KeyMaestro] C:\KMAESTRO\KMaestro.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [WinInit] Win86.exe
O4 - HKLM\..\Run: [WinLogin] win32x.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZRxdm025
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.citynews....sCamControl.ocx
  • 0

#4
therock247uk

therock247uk

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1. Make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://www.xtra.co.n...1916458,00.html

2. Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

3. While in safemode open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O4 - HKLM\..\Run: [WinInit] Win86.exe
O4 - HKLM\..\Run: [WinLogin] win32x.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZRxdm025

4. Delete the files. (if present)

These files might either be found in C:\ C:\Windows or C:\Windows\System32 if found delete.

Win86.exe
win32x.exe

5. Reboot and post a new Hijackthis log here in a reply.
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#5
TEASEL

TEASEL

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Yo,
I think I have got the system set up the way you suggested. The computer now shows no problems after completing scans including AVG. Good one :tazz: Thanks again The Rock for your valued help. Your kindness is much appreciated.
Teasel :)

Logfile of HijackThis v1.99.1
Scan saved at 14:42:39, on 21/08/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\AHIJACK\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xtra.co.nz/home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 5 Korowai st , Tauranga
F1 - win.ini: run=PTLSEQ.CPL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [KeyMaestro] C:\KMAESTRO\KMaestro.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.citynews....sCamControl.ocx
  • 0

#6
therock247uk

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Your log is clean :tazz:

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

Credit to PGPhantom for canned speech.
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#7
therock247uk

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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