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I NEED SOME Serious Help with this adware program! [CLOSED]


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#1
Orvis

Orvis

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:) :tazz: :) :confused:OK i have something seriously wrong with my computer (her name is Alice 2.0) I was on the web one day and saw something named winfixer that kept popping up. I went to do everything I could to delete it, but I fear I may have done more damage than good. Once I got rid of it so I thought, there was ad after ad, then I closed all of them. Then all of a sudden there is this program that I keep deleting in my WINNT folder named vkkltgfdorf or something like that. No matter how many times I delete it, it comes back. My firewall is going crazy. I keep clicking on Always deny this connection. I have looked through many of this sites posts and have downloaded several of the programs and have run them. I got a little impatient, but I have cpied the HijackThis file but am not sure if I am suppose to post it here or somewhere else, so I apologize ahead of time. Thank you in advance!!!



Logfile of HijackThis v1.99.1
Scan saved at 7:17:34 PM, on 8/17/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Winnt\System32\smss.exe
C:\Winnt\system32\winlogon.exe
C:\Winnt\system32\services.exe
C:\Winnt\system32\lsass.exe
C:\Winnt\System32\Ati2evxx.exe
C:\Winnt\system32\svchost.exe
C:\Winnt\System32\svchost.exe
C:\Winnt\system32\spoolsv.exe
C:\SWSetup\ACLIENT\ACLIENT.exe
C:\WINNT\System32\cisvc.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Winnt\Cpqdiag\Cpqdfwag.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
C:\Winnt\system32\regsvc.exe
C:\Winnt\system32\MSTask.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Winnt\system32\tcpsvcs.exe
C:\Winnt\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\Winnt\jcfjsvc.exe
C:\Winnt\System32\WBEM\WinMgmt.exe
C:\Winnt\system32\svchost.exe
C:\Winnt\system32\inetsrv\inetinfo.exe
C:\Winnt\System32\msdtc.exe
C:\Winnt\System32\svchost.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Winnt\Explorer.EXE
C:\Winnt\system32\mqsvc.exe
C:\Winnt\system32\qmyqrp.exe
C:\Winnt\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Compaq\EAB\EABSERVR.EXE
C:\Program Files\Compaq\Hotkey Software\hkss.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Winnt\system32\PRPCUI.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\Winnt\nfzoenc.EXE
C:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe
C:\Program Files\CMAPP\Client\cmappclient.exe
C:\Program Files\Widcomm\Bluetooth Software\BTTray.exe
C:\Program Files\Compaq Wireless LAN\Client Manager\CMCOM.EXE
C:\Program Files\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\WINNT\System32\cidaemon.exe
C:\WINNT\System32\cidaemon.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = This is Marlon's Internet
F2 - REG:system.ini: Shell=Explorer.exe C:\Winnt\Nail.exe
O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\Winnt\system32\ijbgsavk.dll
O2 - BHO: ohb Class - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\Winnt\system32\nsj6.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Winnt\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EABSERVR.EXE /Start
O4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [Dinst] C:\Winnt\dinst.exe
O4 - HKLM\..\Run: [nfzoenc] C:\Winnt\nfzoenc.EXE
O4 - HKLM\..\Run: [mtylua] C:\Winnt\system32\qmyqrp.exe r
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Winnt\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe"
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - Global Startup: BTTray.lnk = C:\Program Files\Widcomm\Bluetooth Software\BTTray.exe
O4 - Global Startup: Compaq Client Manager.lnk = C:\Program Files\Compaq Wireless LAN\Client Manager\CMCOM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.v...e
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c9.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by109fd.bay10...es/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120890431347
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1120792540236
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by12fd.bay12....ex/HMAtchmt.ocx
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - (no file)
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\SWSetup\ACLIENT\ACLIENT.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\Winnt\System32\Ati2evxx.exe
O23 - Service: Insight Local Alerter (CPQALERT) - Hewlett-Packard Company - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Insight Web Agent (cpqWebDmi) - Hewlett-Packard Company - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: Remote Diagnostics Enabling Agent (DfwWebAgent) - Hewlett Packard - C:\Winnt\Cpqdiag\Cpqdfwag.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\Winnt\System32\dmadmin.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\Winnt\svcproc.exe
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
O23 - Service: Windows VisFx Components - Unknown owner - C:\Winnt\jcfjsvc.exe

Edited by Orvis, 18 August 2005 - 12:56 AM.

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#2
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
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Hi Orvis and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.


DOWNLOAD PROGRAMS


Please download ewido security suite it is a trial version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates Do NOT run a scan yet. (if you already have, please just update)

Please download Nailfix from Here
please do NOT run it yet.

Download and install CleanUp! Here*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
We will use this program later.


THE FIX


Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

4. Go to Start->Run and type in services.msc and hit OK. Then look for Windows VisFx Components and double click on it. Click on the Stop button and under Startup type, choose Disabled.

5. Once in Safe Mode, please double-click on
Nailfix.exe on your desktop. Click next, then finished. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

6. Now open and run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop
Close Ewido

7. Close all browsers, windows and unneeded programs.

8. Open HiJack and do a scan.

9. Put a Check next to the following items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: Shell=Explorer.exe C:\Winnt\Nail.exe
O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\Winnt\system32\ijbgsavk.dll
O2 - BHO: ohb Class - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\Winnt\system32\nsj6.dll
O4 - HKLM\..\Run: [Dinst] C:\Winnt\dinst.exe
O4 - HKLM\..\Run: [nfzoenc] C:\Winnt\nfzoenc.EXE
O4 - HKLM\..\Run: [mtylua] C:\Winnt\system32\qmyqrp.exe r
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.v...e
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c9.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - (no file)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\Winnt\svcproc.exe
O23 - Service: Windows VisFx Components - Unknown owner - C:\Winnt\jcfjsvc.exe


10. click the Fix Checked box

11. Please remove just the files from the following paths using Windows Explorer (if present):

C:\Winnt\dinst.exe
C:\Winnt\nfzoenc.EXE
C:\Winnt\system32\qmyqrp.exe
C:\Winnt\jcfjsvc.exe


12. Run the program CleanUp!

13. Delete bad service
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • click on "delete an NT service"
  • Copy and paste this in the box: Windows VisFx Components
  • Click "ok", then reboot
14. Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!

15. Please post an Active scan log , Ewido Scan log and a fresh HiJackThis log. Let me know how your computer is running.
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#3
Orvis

Orvis

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Heya All. I would like to personally thank you all for attending to my crisis. I have fixed Alice 2.0 and she is doing extremely well. Web pages load faster, and I get the full benefit of my WiFi connection. I have never heard of this site, but stubled upon it, and much to mysurprise and delight it works! Please keep doing what you are doing, becase there are those of us out there that believe in the right to free access and responsibilty. i have noticed the paypal icon at the top of the page. If I can contribute (after rent this month) I will continute to do so for the simple fact there will always be viruses and malware out there trying to get in to our systems, and furthermore, I believe in free commerce and you should be paid. Once I get the word out to my community, there will be many a post......and reward. Thank you. Thank you. Orvis
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#4
Excal

Excal

    Malware Slayer Extraordinaire!

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Thanks :)


There are always leftover files and folders to clean, can you please post me the activescan log and a fresh Hijackthis log.


Thanks,

:tazz:

Excal
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#5
Orvis

Orvis

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This is what ewido found

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:10:41 PM, 8/19/2005
+ Report-Checksum: 9321855D

+ Scan result:

C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@overture[1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup


::Report End


Hijackthis says:

Logfile of HijackThis v1.99.1
Scan saved at 9:31:11 PM, on 8/19/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Winnt\System32\smss.exe
C:\Winnt\system32\winlogon.exe
C:\Winnt\system32\services.exe
C:\Winnt\system32\lsass.exe
C:\Winnt\System32\Ati2evxx.exe
C:\Winnt\system32\svchost.exe
C:\Winnt\System32\svchost.exe
C:\Winnt\system32\spoolsv.exe
C:\SWSetup\ACLIENT\ACLIENT.exe
C:\WINNT\System32\cisvc.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Winnt\Cpqdiag\Cpqdfwag.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
C:\Winnt\system32\regsvc.exe
C:\Winnt\system32\MSTask.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Winnt\system32\tcpsvcs.exe
C:\Winnt\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\Winnt\System32\WBEM\WinMgmt.exe
C:\Winnt\system32\svchost.exe
C:\Winnt\system32\inetsrv\inetinfo.exe
C:\Winnt\System32\msdtc.exe
C:\Winnt\System32\svchost.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Winnt\system32\mqsvc.exe
C:\Winnt\Explorer.EXE
C:\Winnt\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Compaq\EAB\EABSERVR.EXE
C:\Program Files\Compaq\Hotkey Software\hkss.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Winnt\system32\PRPCUI.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe
C:\Program Files\CMAPP\Client\cmappclient.exe
C:\Program Files\Widcomm\Bluetooth Software\BTTray.exe
C:\Program Files\Compaq Wireless LAN\Client Manager\CMCOM.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\WINNT\System32\cidaemon.exe
C:\WINNT\System32\cidaemon.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\IFACE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = This is Marlon's Internet
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Winnt\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EABSERVR.EXE /Start
O4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Winnt\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe"
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - Global Startup: BTTray.lnk = C:\Program Files\Widcomm\Bluetooth Software\BTTray.exe
O4 - Global Startup: Compaq Client Manager.lnk = C:\Program Files\Compaq Wireless LAN\Client Manager\CMCOM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by109fd.bay10...es/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120890431347
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1120792540236
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by12fd.bay12....ex/HMAtchmt.ocx
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\SWSetup\ACLIENT\ACLIENT.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\Winnt\System32\Ati2evxx.exe
O23 - Service: Insight Local Alerter (CPQALERT) - Hewlett-Packard Company - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Insight Web Agent (cpqWebDmi) - Hewlett-Packard Company - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: Remote Diagnostics Enabling Agent (DfwWebAgent) - Hewlett Packard - C:\Winnt\Cpqdiag\Cpqdfwag.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\Winnt\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
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#6
Excal

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Looks good. still need an activescan :)

Run this online virus scan: ActiveScan - Please save and post the results from the scan!


Thanks,

:tazz:

Excal
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#7
Orvis

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Here's the Active Scan!!!


Incident Status Location

Adware:adware/wupd No disinfected C:\WINNT\SYSTEM32\ide21201.vxd
Adware:adware/pacimedia No disinfected C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\FAVORITES\1111\1111.url
Adware:adware program No disinfected C:\WINNT\SYSTEM32\cache32dsrf4535dfs
Spyware:spyware/betterinet No disinfected Windows Registry
Security Risk:Application/ProcessorNo disinfected C:\Documents and Settings\All Users\Desktop\nailfix\Process.exe
Virus:Trj/Downloader.AE Disinfected C:\WINNT\qeasmgz.exe
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#8
Excal

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Just a few random bad files and folders to clean up.

Please remove the following folders using Windows Explorer (if present):

C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\FAVORITES\1111
C:\WINNT\SYSTEM32\cache32dsrf4535dfs

  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on "Delete File on Reboot"
  • Navigate to this file - C:\WINNT\qeasmgz.exe
  • Double click on that file.
  • HJT asks you if you want to reboot, now. Click "no".

    Do that for the following files also, until you get to the last one, then click "yes" when HJT asks you to reboot.
C:\WINNT\SYSTEM32\ide21201.vxd

Post back when you finish and tell me how your computer is running :tazz:
  • 0

#9
Orvis

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Oh Yeah, Alice 2.0 is runng great! Thank you guys so much, now I just have to learn to stop downloading everything in creation!
  • 0

#10
Excal

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Great job, it appears your computer is clean :tazz:

Ensure you rehide your “hidden files and folders” back to the way they were.

I recommend that you Defrag your computer before setting your Restore points:

Go to start>all programs>accessories>system tools>Disk Defragmentor Make sure it set to the proper drive (default should be your main driver) and click on defragment


Might I suggest the following Free Spyware programs, if you don't already have them, for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE
Spybot S&D
Microsoft Anti-Spyware


If you are unhappy with your current antivirus and want to replace it or if you dont already have one, I suggest one of these free programs:
*Note - do not use more than one anti-virus program as it will more than likely cause conflict.

AVG
Avast
AntiVir


The following free programs are great for prevention:

SpywareBlaster 3.4
Spywareguard
IE/Spyad

A Firewall is a must! Here are 3 good free versions:
(do not have more than one firewall running on your system)

Sygate
Kerio
ZoneLabs

There are other options other than Internet Explorer for a browser, which some say have better security. Two of them are:

Firefox
Opera

If you decide to keep Internet Explorer, This site is a great source for tightening up security on It's settings.

Make sure that you keep your Operating System and IE updated with the latest Critical Security Updates from Microsoft...they usually come out once a month, on the 2nd Tuesday of each month.

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program:

Cleanup
Run "Cleanup" and when it has finished, Reboot

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided. Also read How I got Infected
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#11
Excal

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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