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"Specified Port Unknown" when installing usb print

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I work at a school district and I am having trouble installing an HP psc 1350v on an XP machine. It was working and then wouldn't print. I tried hooking it up to my xp machine and it did the same thing. I figured it was a hardware issue but a new printer did the same thing. I connected it to a 98se machine and it worked fine. Any ideas why this may be happening?
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Topic: HP 1350v USB Printer
Date: 18th AUG- 2005

HP 1350 Printer is an old printer – HP still supports it, but recommends a new printer – (INFO Only)

Requirements for USB Printer on WIN-2K XP PC:

(1) – Latest Driver for OS System
(2) – Enable USB BIOS Setting
(3) – Enable [PLUG & PLAY] BIOS setting
(4) – Proper sequence/order of Loading Driver
(5) – Properly Connecting Printer
(6) – Installation CD

Need to know what Service Pack is installed on Computer.

SP-1 has Drivers Support for XP
SP-2 has Support for USB 2.0

To find OS & Version & Service Pack:

(1) – Right Click [MY COMPUTER] ICON on DESK TOP
(2) – Left Click [MANAGE] on Drop Down [MENU]
(3) – Expand [SYSTEM TOOLS] Folder
(4) – Expand [SYSTEM INFORMATION] Folder
(5) – Left Click [SYSTEM SUMMARY] Folder - - - -This should show information needed

Procedure for Installing HP 1350 Printer:

(3) – Disconnect Printer from PC
(4) – Install Application Software
(5) – Load Latest USB Driver from HP Website
(6) – Restart PC – This will [WINDOWS INSTALL] Printer Driver
(7) – After Windows has started – Connect Printer to USB Port Properly – Connect AC Cord & Turn ON Printer
(8) – [PLUG & PLAY] should detect NEW HARDWARE & Install Printer
(9) – Set UP Printer in [Control Panel]

Go to the HP link below & download: Proper USB Driver for WIN2K XP

HP Web Site for HP 1350 Printer Drivers – MANUAL & Installation Procedure can be found here


NOTE: Driver on INSTALLATION CD will be for WIN-98 ONLY – (NO WIN-2000 XP)

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