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My pc has died help


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#1
coolsteel

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Blue screen came up and the error is
Stop 0x000000ED or UNMOUNTABLE_BOOT_VOLUME, tried to reboot from a black screen with various start-up choices but all always go back to the blue screen.
i know nothing of how pc's work at all so should i take it to a fix it man? I really dont want to lose everything, tried hitting f8 when i turn pc on but it takes me to a screen with four options, floppy drive, cd drive, cd writer drive, and ide all tried and all end up back to the blue screen.
Can anyone help?
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#2
wannabe1

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Hi coolsteel...Welcome to G2G!

Do you have your Windows XP cd or is this an OEM version with the cd on a partition of the hard drive?

wannabe1
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#3
Matt @1230

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hi try this. Start your computer with the Windows startup disks, or with the Windows CD-ROM if your computer can start from the CD-ROM drive.
2. When the Welcome to Setup screen appears, press R to select the repair option.
3. If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
4. Type the administrator password when you are prompted to do so.

NOTE: If no administrator password exists, press ENTER.
5. At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
6. At the command prompt, type exit, and then press ENTER to restart your computer

Edited by Matt @1230, 18 August 2005 - 12:12 PM.

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#4
coolsteel

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Thanks guys, my nephew has the disk, he installed it, its xp pro, as im at work at the mo i will get him to try your suggestion matt as i am clueless, but saying that your instructions seem ok to follow.

Thanks for your time i will keep you both informed.

Coolsteel :tazz:
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#5
coolsteel

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Well Matt i cant thank you enough followed your instructions to the letter and hey presto a great result, computer found a fault and fixed itself. My theory is it could have been Norton AV as a little cross had started to appear over the icon in the taskbar at the bottom of the screen, this cross indicated that auto protect was off but when i opened up the program it was saying Auto Protect was enabled, so an obvious fault there i think.
Bye Bye Norton hello McAfee :ph34r:
Anyway Matt thanks for your time and keeping my stress levels down :) your a star. :tazz: :) :)

Coolsteel :ph34r:
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