Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Norton Internet Security 2005 AntiSpyware Edition


  • Please log in to reply

#1
carolcampbell

carolcampbell

    New Member

  • Member
  • Pip
  • 4 posts
After installation, got a Norton Internet "access control alert" stating that "A program named enquiry.exe is attempting to connect to a computer at (number) using port 0. This is high risk based on the following information": (blah blah)

I obviously clicked wrong button , and now can't access my enquiry.exe file (part of a safe and familiar programme)
Can anyone tell me how to reverse the process?
Spent a while in Symantic Web site - got totally lost and confused...Help?!
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
If you open Norton, click options, firewall settings / permissions to scan for allowed programmes and you should be able to change the permission from blocked to allow
  • 0

#3
carolcampbell

carolcampbell

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Thanks for such a quick response! Prob being very stupid here, but...can't find "permissions" option. Gone to Options/Norton Internet Security/Firewall (tab) - this shows various toggle options inc. 'Protect Norton I/N security tools' and 'Tray Icon Setting' Nothing about permissions.
Perhaps I am in wrong place entirely?!
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
This should cover it, if not, post back

Configuring firewall rules for Web-enabled programs

Situation:
After installing Norton Internet Security or Norton Personal Firewall, you need to configure firewall rules and rule sets for programs on your computer that use the Internet.

Solution:
The Personal Firewall component of Norton Internet Security and Norton Personal Firewall allow you to create rule sets for individual computer programs that require Internet access. The easiest way to create these rules is to run a program scan of your hard drive that detects all of the Web-enabled programs that you have installed, and then automatically create all of the rules at once.

To configure firewall rules for Web-enabled programs, start with the first section, "Using Automatic Program Control," and follow the instructions from there.

Using Automatic Program Control
By default, Norton Internet Security uses Automatic Program Control. This means that when Norton Internet Security or Norton Personal Firewall detects a Web-enabled program attempting to access the Internet, it searches its list to automatically create rules, giving your computer the highest level of security. Norton Internet Security and Norton Personal Firewall notify you when they do this and give you the option of creating your own rules for the program, rather than using predefined rules.

To enable or disable Automatic Program Control

Open Norton Internet Security or Norton Personal Firewall.
Click Personal Firewall.
Click Configure.
On the Programs tab, select the Network Location that needs to have its automatic rule creation modified in the "Settings for:" drop-down box. By default this is the Network Location that you are currently using.
The "Turn on Automatic Program Control" check box controls whether or not Norton Internet Security and Norton Personal Firewall automatically create rules for Web-enabled programs.
Checking this box to enables automatic rule creation, and unchecking this box disables it.
Click OK.

If Automatic Program Control provides the flexibility that you need, then you are finished with this document and do not need to complete the rest of the steps. However, if you would like to customize your existing firewall rules, or add additional rules, then go to the next section, "Customizing and updating program rule sets."

Customizing and updating program rule sets
Rule sets can be customized after creation by using the Norton Internet Security and Norton Personal Firewall interface. Norton Internet Security and Norton Personal Firewall updates can contain rule sets generated by Symantec for new or popular applications that require Internet access. These updates are used by Norton Internet Security and Norton Personal Firewall to automatically generate new or modified rule sets for many of these types of applications. To use these Symantec generated rule sets, run a program scan and set any newly detected applications to "Automatic." Alternatively, you can create a custom rule set for any programs for which Norton Internet Security or Norton Personal Firewall do not have a Symantec generated rule set. You can also edit any of the existing rule sets, even the automatically generated ones.

To identify the programs on your computer that require internet access, go to the next section.

To run a program scan
For help with running a program scan of your hard drive, read Scanning for Internet-enabled applications in Norton Internet Security and Norton Personal Firewall.

If you created all of the rules that you need by running the program scan, then you are done with this document and may skip the remaining steps. However, if you would like to edit the rules that were created, then come back to this document after running the program scan and go to the next section.

To edit existing firewall rule sets for Web-enabled programs
Open Norton Internet Security or Norton Personal Firewall.
Click Personal Firewall.
Click Configure.
On the Programs tab, select the Network Location that needs to have its automatic rule creation modified in the "Settings for:" drop-down box.
By default, this is the Network Location that you are currently using.
Select a program rule from the Manual Program Control list.
Under the category column for the selected rule, select a category by clicking the drop-down list.
Under the Internet Access column for the selected rule, use the drop-down list to select the level of Internet access that you want to assign to the selected program.
Do one of the following:
If you selected "Permit" or "Permit All," or "Block" or "Block All," then you are finished with this document and may skip the remaining sections.
If you selected "Custom" or "Manually configure Internet access," then read the following sections for details on how to add, remove, or modify rules in the existing rule set for the selected program.
  • 0

#5
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Also this

http://service1.syma...nis&svy=&csm=no
  • 0

#6
carolcampbell

carolcampbell

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
All v. helpful. Thanks. New problem with Norton though, which is...tried multiple times to run the Program Scan to find internet-enabled programs - it freezes at 29 programs found (23%) every time
  • 0

#7
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
Carol,

I would

1) disable AV temprorarily
1a) run live update on NIS
2) disconnect from the Internet by removing your network cable...

then attempt to rescan
  • 0

#8
carolcampbell

carolcampbell

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
yes this worked. Briiliant, thanx..
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP