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product key


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#1
steve30

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hi,i have recently purchased a secondhand pc from local paper and installed service pack 2 but now when i turn my pc on it says invalid product key and to e-mail microsoft,what is this and how do i go about fixing this.the computer came with no recovery disk so i cant do a reformat.do i need to buy windows xp again or can i get a product key from somewhere????Please help
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#2
Matt @1230

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Hi can you type a product key in when it say it
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#3
Retired Tech

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Microsoft will replace the product key

• Replacement of CD or Product Keys

To replace a CD or Product Key, you must contact PSS. To locate the appropriate phone number for your product, visit the following Microsoft Web site:

http://support.micro...;EN-US;CNTACTMS
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#4
dsenette

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try emailing microsoft like the message says...if it is a pirated key then they will replace it for you
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#5
dsenette

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also check the sides of the machine for a sticker with the key on it
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#6
steve30

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Thanks i have e-mailed microsoft to see what they suggest.can i use someone else's product key from a genuine copy of xp that was supplies with his pc
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#7
Retired Tech

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No

Activation notes a few things about the PC it is on
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