I have no clue what caused this. Everything was fine one day and then the sound stopped working. I can click on "start" and go into my programs and reach the volumn control. When I click on it ...it seems to make an attempt to open (the hourglass pops up on the screen letting me know it's working but then it disappears) but never actually opens. We use to have a volume icon on the bottom of my screen which I would use to control the sound. It is now gone as well.
I noticed recently that my cd tray will no longer open. I followed instructions found on-line to get the door open but now have discovered that my computer will no longer read disks. The door will longer open on it's own.
I apologize if this is the wrong forum or board for these types of problems. I would appreciate any help in the matter or recommendations on where I should go for help. Thank you