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New HP - Pavilion a1130n - AMD Athlon 3500


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#1
Soul Bleed

Soul Bleed

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Ok, I am getting an occassional white screen, and the pc locks up.

Monitor: Sony SDM-HS95P
Graphics Card being used is on-board mother board: ATI Radeon Xpress 200.

I have had system for 4 days now. It was locking up more before I updated the Drivers.

But I have gotten 1 pc lockup and a white screen. I suspect this is the onboard Graphics processor having some problem.

I am running at 32BBP and screen 1280x1024.

This is my first LCD monitor, I dunno if this could be the problem.

I brought the refresh rate down from 75HZ to 70HZ, and stillhad the white screen.
I am now at 60HZ refresh rate.

I have 2 different color managements:HS95P_65 and HS95P_93.

Not sure what other information is pertinent to the issue. Thank You for the help.

I haven't had the white screen of death, since i changed refresh rates, but can I get refresh rate to 75 HZ, which is recomended?

Edited by Soul Bleed, 19 August 2005 - 11:39 AM.

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#2
Soul Bleed

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Is there any reason for the occassional lockup?
I get a White Screen.

HP told me to unplug power cord from pc, and connection from lcd monitor at the pc. After disconnection both, I am suppost to hol dthe power on button for 30 seconds, then reconnect the plugs, and startup. This is suppost to reset the onboard graphics processor. Dunno if it worked, but this is what HP helpdesk told me to do.

Edited by Soul Bleed, 25 August 2005 - 03:19 AM.

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#3
Soul Bleed

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I got the white screen again, so I decided to return the pc and get it replaced. It wasn't too bad replacing it, and I had my drive out when I brought it back, they gave me a bit of a hassle, but I have my A+cert., so that helped. Well so far the pc is running, well, knock on wood.
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#4
Drapz

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I get the same white crashes.

I beleive it is something to do with the onboard video also.

I am looking into getting a new video card to attempt a fix.

I will follow up later
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#5
Drapz

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I have found a Bios update that HP claims will correct the problem (white screen crash) find it using the ftp address below.
Be sure you know what you are doing before updating your bios you can seriously disable your computer. I flashed my old motherboard with the wrong bios before requiring me to remove my bios chip and take it to a computer tech to load the correct one.


I have asked HP what the update resolves and will post their responce.

ftp://ftp.hp.com/pub/softlib/software6/CO...3-3/sp26648.exe

These are the instructions to update the Bios


1. Download the update.
2. Double-click the icon for the update downloaded in Step 1, and then
click NEXT.
3. Select "I accept the terms in the license agreement," and then click
NEXT to proceed with the installation.
4. If an Overwrite Protection message appears, click YES to all.
5. Click OK at the Windows Based BIOS Update window.
6. Click YES at the next Windows Based BIOS Update window, and then
wait
for the update to complete.
7. At the Windows Based BIOS Update window, click YES to restart your
PC.
8. If you see the following message during the restart of your PC,
continue with the remaining steps; otherwise you are done with the
update.

Default BIOS settings have been loaded due to BIOS update or checksum
issue.

Press to enter Setup. Otherwise, allow the PC to continue.

9. Press and hold F1 for a few seconds to open the BIOS Setup.
10. Press F5, use the Left and Right arrow keys to choose YES, and then
press Enter to load the BIOS defaults.
11. Press F10, use the Left and Right arrow keys to choose YES, and
then
press Enter to exit the BIOS Setup and save your changes.
12. Press Enter to confirm the save.
13. If you see a System Settings Change message prompting you to
restart
your PC, click YES to restart the PC again.
[b]
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#6
Drapz

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HP say that the update specifically resloves the white screen crash. They did not elaborate as to what the problem was but it seems to be fixed. My coputer still hasn't frozen.
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