when i checked i saw that the spyware was called spysheriff and even after i tried to uninstall it several times it kept on coming back and on the desktop instead of a wallpaper it says:
"your system is infected
system has been stopped due to a serious malfunction
spyware activity has been detected
it is recommended to use spyware removal tool to prevent data loss
do not use the computer before all apyware is removed"
i tried checking for previous topics and following them but it didnt help.
i am kinda new to all of this so please help me i dont know what to do
after i ran a hijack scan these were the results:
Logfile of HijackThis v1.99.1
Scan saved at 16:32:21, on 2005-08-19
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\ICQLite\ICQLite.exe
C:\Documents and Settings\אדוארד\שולחן העבודה\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\System32\msblank.html
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 ME\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: (no name) - {AF0012D2-52E6-A148-D93C-F0A2287E1514} - C:\Program Files\inscdm\ebkvenbttq.dll (file missing)
O3 - Toolbar: &רדיו - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Disk Keeper] C:\WINDOWS\System32\Services\{5D73B4B7-3049-4432-97F8-F04E469CC788}\SECURITY.EXE
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\popcorn72.exe rundll.dll,LoadMouseProfile
O4 - HKLM\..\RunServices: [MSN8m Startup] msn8m.exe
O4 - HKLM\..\RunServices: [Microsoft Server Applacations] wuauct1.exe
O4 - HKLM\..\RunServices: [Generic Host Process8 System Backup] scvhost8.exe
O4 - HKLM\..\RunServices: [IExplorer8 Java Scripting] IExplore8.exe
O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\System32\kernels32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O4 - Startup: Registration Prince of Persia Warrior Within.LNK = C:\Program Files\UBISOFT\Prince of Persia Warrior Within\Support\Register\RegistrationReminder.exe
O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: הורד באמצעות פלאש-גט - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: הורד הכל באמצעות פלאש-גט - C:\Program Files\FlashGet\jc_all.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: מחקר - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120894751154
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2F04C634-3AEB-4B09-8951-3E9F8B0D4F78}: NameServer = 212.150.48.169 206.49.94.234
O21 - SSODL: ABC - {E2CC174B-BECD-A185-72A8-B78A55E69C0D} - c:\program files\abc\wxaco32.dll
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)