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Windows 2000 Problem

Started by Darkclownxx , Aug 19 2005 09:03 AM

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#1
Darkclownxx

Posted 19 August 2005 - 09:03 AM

New Member

Member
1 posts

hey
my friends pc is messed up its currently running windows 2000, when she restarted her pc it came up with choose "safe mode or normal mode" all the time and when she clicks on either one of them it says "install windows" and when its on that screen it just shuts down the pc . she cant even use her drives .she doesnt want to reformat her pc and loose all her data on the harddrive so what can she doo.

thanks for your help

Edited by Darkclownxx, 19 August 2005 - 09:06 AM.

#2
austin_o

Posted 25 August 2005 - 07:00 AM

Retired Staff

Retired Staff
2,089 posts

Hi and welcome to Geeks to Go. Do you have a Windows 2000 installation CD? You will need a bootable cd like the install cd or a set of W2K floppy start up disks to troubleshoot. M$ has a page devoted to W2K and lots of troublshooting articles there. I also found
http://labmice.techt...ot_problems.htm on a google search.
Lots if info here, including M$ knowledge base articles like
http://support.micro...om/?kbid=315396