[sueym]

ok, i'll just hang out here, thanks

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ok instead of win.exe try
win
if nothing try
win.com

[peterm]

ok instead of win.exe try
win
if nothing try
win.com

[sueym]

both say you are currently in ms dos mode would you like to go to windows, enter for yes and then it restarts and goes right back to ms dos mode

[peterm]

ok type cd ..
then at the c> prompt put in "type autoexec.bat"
without the "
what comes up

[peterm]

any luck?

[sueym]

SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
REM ** LH is required to load items in upper memory
REM ** MSCDEX is required to access the CD ROM in MS-DOS mode
REM ** Specify a CD ROM drive letter with /L:[drive letter]
REM LH C:\WINDOWS\COMMAND\MSCDEX.EXE /D:mscd001
CLS
ECHO (54)*
rem TShoot: ECHO ** Windows 98 MS-DOS Mode **
rem TShoot: ECHO ** Extended Memory (XMS) Support **
rem TShoot: ECHO ** **
ECHO ** Type EXIT to return to Windows 98 **
ECHO (54)*

REM ** Install MS-DOS support for hardware in this environment
REM
REM The following lines have been created by Windows. Do not modify them.
REM
C:
CD C:\WINDOWS
CALL C:\WINDOWS\COMMAND.COM
C:\WINDOWS\WIN.COM /WX

[peterm]

Hmmmm
Has this always been stuck in dos since the upgrade or did this just start?
what happens if you typ exit at the prompt?

[sueym]

after typing in exit it restarts itself and goes right back to MS-DOS

After the upgrade it was perfectly fine. We used it for about a year. I bought a newer computer and put this one down in the kids room, but without internet access. One of my kids pulled a floppy out when something was loading, i believe, and it got all screwed up and somehow ended up like this. We stored it away for awhile, got DSL so we brought it back out to hook it up. Same thing. That's where I'm at now.

[peterm]

lets try a quick one
at the dos prompt type in scanreg /restore (space between scanreg and /)
does this give you a list of 5 files to choose from? pick an old one
yes it could be the disc was loading a dos program and that is the line in the autoexec. file

[sueym]

i picked one, pressed enter and it brought up system restore operation failed, i clicked ok, it brought up a page with just the promp at the top and nothing else

[peterm]

when you turn the computer on for the 1st time do you get a message
like thisWindows 95 or 98 is now starting your MS-DOS-based-program.
If yes as soon as it starts press escape (within 3 sec)

[sueym]

No it does not say anything like that. It looks like it's loading regularly, it shows a whole window with the the win 98 emblem and that goes straight to ms dos

[peterm]

did you try pressing escape?
ok change to the c> prompt and typein *.wos
do you have 2 files ?

[sueym]

bad command or file name

[peterm]

ok change to the windows prompt and try that