Also, for the longest time now, my Norton Anti-Virus live updater does not work. What I mean by "does not work" is that the updater runs, and everything is installed except for the virus definitons. It says error in installing. I went to the Symantec site and followed their instructions to no avail.
I've been having the malware problem for a while now, but the Norton problem has been around for nearly a year. I've obviously waited far too long to finally obtain a fix.
So here is my HJT log:
----------------------
Logfile of HijackThis v1.99.1
Scan saved at 11:57:41 AM, on 8/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINNT\System32\CTsvcCDA.exe
C:\WINNT\System32\NMSSvc.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
c:\winnt\system32\nnlwnrf.exe
C:\WINNT\Explorer.exe
C:\Lite is Awsome\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINNT\dsr.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [THGuard] C:\Documents and Settings\Owner\Desktop\Computer Security Run\TrojanHunter 4.2\THGuard.exe
O4 - HKLM\..\Run: [vjdaohw] c:\winnt\system32\nnlwnrf.exe r
O4 - HKCU\..\Run: [ProtoWall] C:\Documents and Settings\Owner\Desktop\Computer Security Run\ProtoWall\ProtoWall.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Subscribe to this feed - file://C:\Documents and Settings\Owner\Application Data\AOL Fanfare\subscribe.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - Unknown owner - C:\Program Files\ewido\security suite\ewidoctrl.exe (file missing)
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Pfmsiprmnad - Unknown owner - (no file)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\winnt\SvcProc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
----------------------------
And here's the ewido
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------
+ Created on: 10:36:59 AM, 8/19/2005
+ Report-Checksum: FE56D991
+ Date of database: 4/21/2005
+ Version of scan engine: v3.0
+ Duration: 57 min
+ Scanned Files: 92578
+ Speed: 26.96 Files/Second
+ Infected files: 23
+ Removed files: 23
+ Files put in quarantine: 23
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0
+ Binder: Yes
+ Crypter: Yes
+ Archives: No
+ Scanned items:
C:\
+ Scan result:
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP625\A0303752.dll -> Spyware.Small.et -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP639\A0306959.vxd -> Spyware.MediaPass -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP639\A0306961.exe -> TrojanDownloader.Dyfuca.dp -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP639\A0306962.exe -> TrojanDownloader.Dyfuca.dp -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP653\A0315840.exe -> TrojanDownloader.Agent.cj -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP653\A0315841.dll -> TrojanDownloader.Dyfuca.dt -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP657\A0315969.exe -> Spyware.NavExcel -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP657\A0315970.dll -> Spyware.NavExcel.i -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP657\A0315972.vxd -> Spyware.MediaPass -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP657\A0315981.exe -> Spyware.BargainBuddy -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP657\A0315982.exe -> Spyware.BargainBuddy.n -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP668\A0325814.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP671\A0329892.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP679\A0335520.dll -> Trojan.Agent.db -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP721\A0348187.dll -> Trojan.Agent.db -> Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP722\A0348202.exe -> Spyware.Sahat.m -> Cleaned with backup
C:\WINNT\dsr.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\WINNT\specialoffers4.exe -> Spyware.SON -> Cleaned with backup
C:\WINNT\system32\config\systemprofile\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\WINNT\system32\config\systemprofile\Cookies\system@tryaolfree[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\WINNT\system32\in10b6s.dll -> TrojanDropper.Small.gv -> Cleaned with backup
C:\WINNT\system32\pacis.exe -> Spyware.Pacer.a -> Cleaned with backup
C:\WINNT\system32\Wbcxck.exe -> Trojan.Popmon.a -> Cleaned with backup
::Report End
--------------------------
So I hope we can fix this.
Thanks in advance!!!!!!!!!