Posted 20 August 2005 - 10:31 AM
Posted 20 August 2005 - 10:35 AM
Right click the taskbar then task manager, click the processes tab and end any for the printer
Posted 20 August 2005 - 11:00 AM
(2) - Locate Document - Probably in [MY DOCUMENTS]
(3) - Right Click [Document] File & Click on [PROPERTIES]
(4) - See if [READ ONLY] is checked? -- If it is - Then (Uncheck it)
If this did not work - - then Post back the circumstances dealing with - "There was an ERROR with it" - Sounds as if you are dealing with a [BACKUP] Copy of Document - Your computer will not let you work with it while it is still a BACKUP - when associated printer is set as default
Backup Files are hidden/burried inside APPLICATION'S Folder. AND usually BACKUP FILES (in error) will be [GRAYED OUT] indicating an error pending.
This is what you need to locate & repair - Maybe use your APPLICATION Help features on AUTO-BACKUP Files -
Did computer reboot on you while working with document & you did not get a chance to save it - This backup copy may be the only copy of file & Computer is going to protect it - NO MATTER WHAT!!
Does this File/document appear every time you turn computer on??
See if you can [SAVE AS] this file with (a -1) added to its name & change its FILE TYPE from backup to your normal document type.
Edited by Jack123, 20 August 2005 - 11:02 AM.
Posted 20 August 2005 - 01:15 PM
Posted 20 August 2005 - 02:51 PM
Did you try the suggestion from Keith? The printer should have a [CANCEL] Button also. - Try using that cancel
Do you remember any of wording or Title words - enough to use a [SEARCH] for Document to ferret it out? -
Usually pulling plug on Printer is effective.
Think the Event log may shed a clue?
Just throwing against the wall & seeing what sticks
EDIT: Did you check Internet History? - Most people do not clear that -
Edited by Jack123, 20 August 2005 - 02:59 PM.
Posted 20 August 2005 - 04:21 PM
Posted 20 August 2005 - 04:41 PM
What is MFG & Model Number of printer & what is Interface? Also [Copy] & [Paste] & Post link here.
Did you do a Anti Virus Scan on Laptop & Scanned with Ad aware & anti spy ware?
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