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Spyware/Trojan/Virus? Problems


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#1
kalder

kalder

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Hi!!
I write from Italy and it's a few days that I try to get out from a messy situation with my computer. It all starded when I noticed a considerable reduction on the connection speed (I have a "Fastweb" connection, with fiber-optic calbes, usually allowing downloads at 800-900 kb/s...). I downloaded some symantec tool and find out I had Sober on my system. Then I found out some of your useful posts and setted Ad-aware to run properly: it found out plenty of bad files/keys on my computer.
I've installed Spybot, Spywareblaster, Hijack This and mixed their use with several norton antivirus/ house call scan.
Still I encounter several connection speed problems along with the presence of strange processes and files on my pc.
It could be a tech problem with the Internet provider, but before calling them for help and assistance I'd like to be sure it's not me...besides the will to have a CLEAN computer...
So...would someone give me assistance?
Here's my Hijackthis log:

Logfile of HijackThis v1.98.2
Scan saved at 15.52.23, on 06/12/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\Programmi\File comuni\EPSON\eEBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\stisvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\SymTray.exe
C:\Programmi\Logitech\iTouch\iTouch.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Programmi\Opera7\Opera.exe
C:\Programmi\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.tiscali.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAMMI\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1040,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Programmi\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Programmi\File comuni\Symantec Shared\SymTray.exe SetReg
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Programmi\MP3\Clone CD\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [EPSON Stylus C62 Series (copia 2)] C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P33 "EPSON Stylus C62 Series (copia 2)" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Programmi\File comuni\Symantec Shared\Symtrdr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Programmi\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c18.cab
O16 - DPF: {3BB4FE3B-7A37-11D3-A41E-0060080C03B3} (Entire Screen Builder Web Viewer) - http://vblu.uni-bocc...WClientFull.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw...nt/iftwclix.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B465461F-32A3-4FEF-A4E6-8108B69DF7B5}: NameServer = 1.253.128.10,1.253.128.11
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#2
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~1.DLL

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Programmi\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c18.cab

Then reboot and delete:
C:\Program Files\Search Relevancy <= the entire folder

Regards,

Pieter
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#3
kalder

kalder

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Thank you, Metallica...I've done everything like you said...Do you think that those files could slow down my connection?
It seems like it's all fine now...
Thanks again!
I post the new Hijackthis log, just in case...

Logfile of HijackThis v1.98.2
Scan saved at 17.00.51, on 07/12/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\Programmi\File comuni\EPSON\eEBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\stisvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\SymTray.exe
C:\Programmi\Logitech\iTouch\iTouch.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Programmi\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.tiscali.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAMMI\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1040,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Programmi\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Programmi\File comuni\Symantec Shared\SymTray.exe SetReg
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Programmi\MP3\Clone CD\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [EPSON Stylus C62 Series (copia 2)] C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P33 "EPSON Stylus C62 Series (copia 2)" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Programmi\File comuni\Symantec Shared\Symtrdr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O16 - DPF: {3BB4FE3B-7A37-11D3-A41E-0060080C03B3} (Entire Screen Builder Web Viewer) - http://vblu.uni-bocc...WClientFull.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw...nt/iftwclix.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B465461F-32A3-4FEF-A4E6-8108B69DF7B5}: NameServer = 1.253.128.10,1.253.128.11
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#4
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
Hi kalder,

Well done. <_<

Search Relevancy is spyware so it would certainly use your connection.
I have no first-hand experience with it, so I have no idea whether it slows you down.
I'll take your word for it. :D

Take care and safe surfing,

Pieter
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#5
LemonFizz

LemonFizz

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Hi,
I too live in Italy and am using FASTWEB. The reason I got to this forum was because of looking up problems+fastweb on google.
My connection speed has slowed to 28.8kbs which is stupidly slow. My PC seems faster than my Mac and it certainly is not a virus or spyware. It is the stupid fastweb guys. I will be contacting them by phone as they do not answer their e-mails and I suggest you do the same :mad:
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