I have a device which needs to be able to connect to the company's website. Essentially what is supposed to happen is I hook up the device to my serial port and can then communicate with the website. However, the serial port seems rather unresponsive. Over the course of the last week I have tried connecting many times, but have only been successful twice. All the other times I get a message saying the website is unable to communicate with my device. It mentions the need to turn off any firewall or pop-up blockers, which I do (Norton is the only program I believe I have which does either, and I disable it).
Like I said, twice I have been able to troubleshoot it myself by playing with some settings on my machine, but when I replicate those steps now, it gets me nowhere. I know little to nothing about serial ports since I've never needed to use them before, so I am unaware of how to resolve any technical issues. Any help you can provide me would be much appreciated.
Edit to add:
I realized that there was some additional info I could provide. After my failed attempts, I get the below Error Details on the website:
Error Details:
Port1:Portalreadyopen---Port2:Invalidportnumber---Port3:Thedeviceisnotopen---Port4:Invalidportnumber---Port5:Invalidportnumber---Port6:Invalidportnumber---Port7:Invalidportnumber---Port8:Invalidportnumber---Port9:Invalidportnumber---Port10:Invalidportnumber---Port11:Invalidportnumber---Port12:Invalidportnumber---Port13:Invalidportnumber---Port14:Invalidportnumber---Port15:Invalidportnumber---
Edited by Rex Manning, 21 August 2005 - 07:44 PM.