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hijacked desktop


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#31
therock247uk

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Can you try this version of smitrem http://noahdfear.gee...com/smitRem.zip you will need to delete the other folder of the other one.
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#32
tut

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This new version of smitRem did not run for me either. Is it because of the PSGuard infection?

Did the WinPFind report help at all?
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#33
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Ewido gave me a registry key location for PSGuard and intell32.exe, but I can not find this path..

My Computer\HKeys_Local_Machine\Software\Microsoft\Windows\Current Version\Run...

If I find this location maybe I can delete these files???

Does this Help???
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#34
therock247uk

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1. Go to Start > Settings > Control Panel > Add/Remove and uninstall the following.

Psguard

2. Reboot and post a new Hijackthis log here in a reply.
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#35
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This is really frustrating... there is no PSguard program on the list to remove. It is hiding in the HKey registry for start up programs along with the intell32.exe.

Should I just reinstall Windows XP on my computer???
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#36
therock247uk

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Download http://www.atribune....tRemspecial.zip unzip to your desktop press ctrl + alt +del on your keyboard this will bring task manger up end explorer.exe then go to file new task and run the bat that is inside the folder you unziped ealryer. Then post a new Hijackthis log here in a reply.
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#37
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I downloaded the new smitRem and unzipped the file. I shut down explorer and opened up the bat file. When I press any key for the third time, the screen scrolls the message: ACCESS IS DENIED. And then the bat screen disappears and nothing else happens.
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#38
therock247uk

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Ok first just go to C:\Program Files\Psguard run the uninstaller that is there.

Then post a new Hijackthis log here in a reply.
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#39
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PSGuard does not show up as a program file in my C Drive or in Add/Remove Programs.
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#40
therock247uk

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So there is no folder called Psguard in C:\Program Files\?
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#41
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NO.
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#42
therock247uk

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Do you have show hidden files on? If not turn it on go here for instuctions http://www.xtra.co.n...1916458,00.html then you should be able to see the folder.
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#43
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I have show hidden folders turned on!! There is no folder called PSGuard in program files or in add/remove programs.
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#44
therock247uk

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Are you sure your logged in as a local Administrator?
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#45
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No I'm not sure. We have a systems administrator that has control over everyones computer. I do not know how to log in as a local administrator, if I even can.

Please understand I am trying to fix this problem without involving the systems administrator.

If I have to get him involved, he will take care of this problem himself.
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