[Artellos]

Hello Evelinda,

There's a few things you can try to define what's going on.

Does this also happen in safe mode?
(Boot up safe mode, let it running for 5 minutes then shut down.)

Regards,
Olrik

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you could try uphclean
could be a program/registry not closing

http://www.microsoft...;displaylang=en

[Mr Freeze]

you could try uphclean
could be a program/registry not closing

http://www.microsoft...;displaylang=en

[Evelinda]

Olrik, it doesn't happen in safemode, and I'm not positive that it happens every time in regular mode, but it might.

[Artellos]

I believe we can find this in either the startup or the services.
Ok, so lets find the culprit!
Note: This process might take a while and requires multiple reboots.

• Go to start and hit "run"
• In the white box type "msconfig"
• A window will pop up, go to the Startup Tab.
• In the bottom right, select "Disable All"
• Please reboot the computer.
• Follow steps 1 to 3 again.
• Now turn on 1 or 2 startups and reboot again.
• Keep doing this until your problem comes back.
• Once the problem comes back it should be the program you turned on Last.
• Please tell me which program this was and how the whole process went.

(It is also possible of course that it still keeps giving the problem. Report back and we'll move on to the services.)

Regards,
Olrik

[Evelinda]

Well, I went back and rechecked everything, and my computer turns off now, even though I rechecked everything that was originally checked. I'm not quite sure what to make of that...but at least my computer turns off! =)

[Artellos]

If it comes back please start a new topic and feel free to PM me the link to the topic.
Do NOT make the topic in the PM as I will not help over PM.

Glad it got fixed so far.

Regards,
Olrik

[Mr Freeze]

glad you got resolved....it appears a program was not shutting down ............you should do a defragment of your harddrive also a check disk .....all the hard shutdowns you did was not good for windows...follow this below check disc will take about 2 hours

from the start button

Start/Run/ dfrg.msc /click ok

click defragment

heres something else you could do to tune up your system a bit

try doing a chkdsk /r

Start/run/ chkdsk /r /click ok

notice the space between the k and the /

At the command prompt type the letter y press enter
chkdsk cannot run at this time...another volume is using it
restart your computer....

[Nazli]

I have the very same problem; it has been several months that I had this problem and following all above, I couldn't solve this.

(I didn't quite understand post 4 though)

the whole subject seems to be very old, with a later follow up letter in 2008... I wonder whether anybody comes back here to help?

[123Runner]

Nazli

It would be best to start your own post. Even though the problem looks the same, it can be entirely different.

With your own post, the forum can work on only yours and not get lost in someone elses.

[Siggrid]

If the above advise by Keith and Murray does'nt do the trick, follow the steps below:
Start -> Run.
Type: eventvwr.msc.
Press <enter>.
After the "Event Viewer" is open.
Go through the Application, System and Security Logs.
In the right-pane of the window, you will have various events.
Can you check if you have events with event-no. 1517 or 1524 with source as Userenv and at the same time as you shutdown your PC.

I know that its too late to respond to this but I am having the same problem with my laptop... I followed this steps and I found the error 1517 on the list... Is there any meaning to this or any other step to do, is this bad or not?? hehehe

Tks!!