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Ad Aware/Malware trouble [RESOLVED]

Started by FightinIrish1313 , Aug 22 2005 03:11 PM

This topic is locked

#16
FightinIrish1313

Posted 26 August 2005 - 09:08 AM

Member

Topic Starter
Member
18 posts

Logfile of HijackThis v1.99.1
Scan saved at 11:07:29 AM, on 8/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\AIM\aim.exe
F:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
F:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
F:\Program Files\ewido\security suite\ewidoctrl.exe
F:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\WINDOWS\system32\devldr32.exe
F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
F:\WINDOWS\System32\nvsvc32.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
F:\WINDOWS\wanmpsvc.exe
F:\Program Files\Norton AntiVirus\SAVScan.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\wuauclt.exe
F:\Program Files\Messenger\msmsgs.exe
F:\Documents and Settings\Sean\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://69.28.210.175/media/1
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] F:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &Google Search - res://F:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://F:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://F:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://F:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://F:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://F:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - F:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - F:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - F:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - F:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - F:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - F:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} -
O16 - DPF: {1DB3B8DD-5801-443F-B2D5-9BF8912B980E} (dmgrax2Ctrl Class) - http://www.lxsystems...ads/Install.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124717111445
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} -
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc3.webresp...p/TLIEFlash.CAB
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} -
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.bravetree...ownloadCtrl.cab
O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} - http://download.reds...rsinstaller.cab
O23 - Service: Adobe LM Service - Unknown owner - F:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - F:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - F:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - F:\DOCUME~1\Sean\LOCALS~1\Temp\Temporary Internet Files\Content.IE5\0PEF456V\CWShredder[1].exe
O23 - Service: ewido security suite control - ewido networks - F:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GhostStartService - Symantec Corporation - F:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - F:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - F:\WINDOWS\wanmpsvc.exe

#17
therock247uk

Posted 26 August 2005 - 11:17 AM

Expert

Expert
14,672 posts

1. Open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://69.28.210.175/media/1
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} -
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} -
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} -

2. Then post a new Hijackthis log here in a reply.

#18
FightinIrish1313

Posted 26 August 2005 - 04:15 PM

Member

Topic Starter
Member
18 posts

Logfile of HijackThis v1.99.1
Scan saved at 6:15:01 PM, on 8/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\AIM\aim.exe
F:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
F:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
F:\Program Files\ewido\security suite\ewidoctrl.exe
F:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\WINDOWS\system32\devldr32.exe
F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
F:\WINDOWS\System32\nvsvc32.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
F:\WINDOWS\wanmpsvc.exe
F:\Program Files\Norton AntiVirus\SAVScan.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Messenger\msmsgs.exe
F:\Documents and Settings\Sean\Desktop\HijackThis.exe

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] F:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &Google Search - res://F:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://F:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://F:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://F:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://F:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://F:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - F:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - F:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - F:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - F:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - F:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - F:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} -
O16 - DPF: {1DB3B8DD-5801-443F-B2D5-9BF8912B980E} (dmgrax2Ctrl Class) - http://www.lxsystems...ads/Install.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124717111445
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc3.webresp...p/TLIEFlash.CAB
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.bravetree...ownloadCtrl.cab
O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} - http://download.reds...rsinstaller.cab
O23 - Service: Adobe LM Service - Unknown owner - F:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - F:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - F:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - F:\DOCUME~1\Sean\LOCALS~1\Temp\Temporary Internet Files\Content.IE5\0PEF456V\CWShredder[1].exe
O23 - Service: ewido security suite control - ewido networks - F:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GhostStartService - Symantec Corporation - F:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - F:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - F:\WINDOWS\wanmpsvc.exe

Thank you so much man I really appreciate your help and patience on this annoying topic/situation. Much thanks

#19
therock247uk

Posted 26 August 2005 - 04:58 PM

Expert

Expert
14,672 posts

Your log is clean :tazz:

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

Credit to PGPhantom for canned speech.

#20
therock247uk

Posted 05 September 2005 - 12:21 PM

Expert

Expert
14,672 posts

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.